I remember reaching out with a couple of concerns about some old financial matters that had been bugging me. To my surprise, the team got back to me faster than I thought they would. They didn’t try to sugarcoat things or make any huge promises, which was refreshing. Instead, they kept the conversation going at a comfortable pace, making everything a bit less overwhelming. It was nice not to feel rushed or pressured, and it really helped me deal with the whole situation more calmly. I appreciate how they handled it with patience and clarity, making the whole experience smoother than I anticipated.