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Reviews Summary

Nbkc.com has a 4.6 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars

3 Reviews

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About company

Offering a refreshing approach to banking, this Kansas City-based institution is committed to transparency and simplicity. They've eliminated hidden fees from their accounts, ensuring a 'Bank Simply' experience for customers. With a strong understanding of what people desire in banking, they provide straightforward features, user-friendly products, and practical solutions. This customer-centric bank recognizes that individuals want their financial interactions to be hassle-free and is dedicated to delivering exactly that. By placing customers' needs at the forefront, they've created a banking experience that's easy to navigate and devoid of hidden surprises.

Key Details:

Location: The company is headquartered in Kansas City, Missouri, United States.
Founders: Nbkc.com was founded by Michael Bartkoski.
Foundation Date: The company was established in the year 1999.

Customer reviews

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(5.0)

Kevin Kluck was really great to work with

by Anonymous April 1, 2024

Kevin Kluck was really great to work with and he gave me a good deal on my loan compared to what other companies offered. Everything went really well and I'll definitely tell my friends and family about him for future reference.

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(4.0)

My take on NBKC is pretty middle-of-the-road

by Seth M March 20, 2024

My take on NBKC is pretty middle-of-the-road. Brad Kanady did a decent job initially in securing a good rate for me. However, the closing process dragged on longer than I expected. I had to submit my documents multiple times, and I had to keep reaching out to check on the progress. Whenever I called for an update, it seemed like they always needed more documents from me. It felt like there was some sort of issue with organization or communication. Brad did step up towards the end to assist in getting an earlier closing date, which was appreciated.

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(5.0)

Jackson is the perfect public

by angela November 2, 2023

Jackson is the perfect public-facing representative of your company. Nothing but compliments from me.

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(5.0)

Our experience with Todd from nbkc was exceptional

by Taylor October 16, 2023

Our experience with Todd from nbkc was exceptional, especially as first-time homebuyers. Todd was consistently responsive, incredibly thorough, and his pleasant demeanor made asking all our questions a breeze. He instilled confidence in us throughout the process. We would wholeheartedly recommend Todd and nbkc to others, and we'd gladly work with them again in the future.

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(4.0)

I had the opportunity to work with Jeff McDaniel

by Sara K October 16, 2023

I had the opportunity to work with Jeff McDaniel, and my overall experience was positive, although there were a few bumps along the way that seemed somewhat unnecessary. Two weeks before closing, there was a question regarding their ability to cover my loan because they discovered I was employed part-time, despite my annual earnings being more than sufficient to cover the loan. This situation created unnecessary stress, and I was concerned we might need to switch lenders at the last minute. Fortunately, they managed to resolve the issue, but it did introduce some unwelcome uncertainty into the process. Despite these hiccups, Jeff's assistance was appreciated, and we successfully closed the deal.

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