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CreditStar Reviews: 70

3.6

72

of reviewers recommend

creditstar.co.uk
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Category:

Banking

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CreditStar is 45 out of 58 best companies in Banking on RealReviews.io

Customer reviews

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Summary

CreditStar has a 3.6 - star rating from 70 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    39%

    26 reviews

    26 reviews

  • 4 stars

    28%

    20 reviews

    20 reviews

  • 3 stars

    4%

    3 reviews

    3 reviews

  • 2 stars

    15%

    11 reviews

    11 reviews

  • 1 stars

    14%

    10 reviews

    10 reviews

  • N

    Nathan

    1 reviews

    Application felt clear

    The form asked what I expected, identity and income, with examples of repayment costs shown upfront. Decision arrived quickly. The portal made the schedule and fees easy to understand.

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  • L

    Laura McKays

    1 reviews

    Kind guidance on payments

    I called with a timing question and the agent calmly explained options, dates, and how interest would change. My query was resolved in one call.

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  • A

    Andrea

    1 reviews

    Courteous support team

    They answered my repayment question promptly and respectfully. Clear about dates and fees, and pointed me to the portal to change my schedule.

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  • R

    Rob

    1 reviews

    Application was straightforward

    CreditStar guided me through the form with clear steps. Uploads were simple and I saw the repayment example before committing. No surprises, just read the terms carefully.

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  • A

    Aleksandr S.

    1 reviews

    Polite eligibility guidance

    Agent explained checks without pressure and answered repayment questions. Short wait, respectful tone, and I felt informed.

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  • T

    Terri Kelly

    1 reviews

    Transparent and sensible

    They spelled out the costs and checks. No sugarcoating, which I respect. Made a smart decision.

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  • J

    John Nielsen

    1 reviews

    Polite and informative

    Asked about eligibility on chat. Agent was professional, explained assessment steps, and sent links to key terms. I felt my questions were answered fully.

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  • A

    Aler

    1 reviews

    Clear costs, calm process

    The layout and disclosures made me feel informed rather than pressured. Approval took a day, but the updates were courteous and clear.

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  • D

    David

    1 reviews

    Application felt transparent

    CreditStar’s application was simple, with clear wording about checks and affordability. Dashboard showed timelines and costs plainly. It took a bit to verify documents, but the steps were explained and emails came when status changed.

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  • J

    Jodi Snowden

    1 reviews

    Support explained checks

    Response came within an hour. They clarified soft vs hard searches and what documents to upload. Professional tone and my issue was resolved.

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  • D

    Dana Anglus

    1 reviews

    Helpful guidance on repayments

    From first click, the site spelled out eligibility and costs clearly. I appreciated the repayment example and reminders. One ID check needed a resubmit, but support walked me through it. What stood out was the plain language and predictable updates.

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  • A

    An E.

    1 reviews

    Chat answered affordability questions

    Agent replied within 5 minutes, explained soft vs hard searches, and clarified early repayment. Tone was professional, not pushy, and my query felt handled properly.

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  • H

    Happy user

    1 reviews

    Transparent and manageable

    I felt cautious but reassured by the payment breakdown and reminders. The portal makes repayments easy, which reduced my stress a lot. Solid experience.

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  • P

    Phil Bossman

    1 reviews

    Prompt, respectful support

    Live chat answered within two minutes, explained the Representative APR and schedule, and confirmed how to change a date if needed. Courteous and clear throughout.

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  • K

    Kyle Das

    1 reviews

    A useful affordability nudge

    When I increased the amount, the slider warned about higher costs. I paused, adjusted down, and felt relieved seeing the payment fit my budget.

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  • A

    Arny Trup

    1 reviews

    Clear process, timely updates

    Application took a few minutes with identity checks. The eligibility explanation and repayment schedule were laid out plainly. I appreciated email and SMS updates at each step.

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  • T

    Tina Hiller

    1 reviews

    Straight answers on fees

    Customer service replied same day, clarified the Representative APR example, and confirmed how early repayment works. Concise and professional, which I value.

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  • A

    Anonymous

    1 reviews

    United Kingdom

    I tried to apply for a loan — the web site looked simple

    I tried to apply for a loan — the web site looked simple, but after approval they later declined it without clear reason and gave generic email replies. The experience felt frustrating and not reliable.

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  • D

    Darren L.

    1 reviews

    United Kingdom

    I had a sudden cash need and Creditstar approved me fast.

    I had a sudden cash need and Creditstar approved me fast. The funds arrived quickly and the interest terms were not as bad as I feared. I’d use them again if needed.

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  • A

    Anonymous

    1 reviews

    United Kingdom

    I applied for a loan with Creditstar UK

    I applied for a loan with Creditstar UK and was pleasantly surprised by the quick approval process. The funds were transferred to my account the same day, and the online application was straightforward. The only downside was the interest rate, which is a bit high, but overall, it was a positive experience.

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  • K

    Kathleen Stevens

    1 reviews

    United Kingdom

    I had a financial emergency and needed funds quickly

    I had a financial emergency and needed funds quickly. Creditstar was the only one to accept me. Money was paid out super fast, and the interest rate was reasonable for a short-term loan. Highly recommend!

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  • S

    Suzanne DeMarco

    1 reviews

    United Kingdom

    The guy I talked to, I can’t recall his name

    The guy I talked to, I can’t recall his name, was really polite and kind. He showed a lot of patience.

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  • A

    Anonymous

    1 reviews

    United Kingdom

    I called to clear one negative item on my credit

    I called to clear one negative item on my credit, but the agent removed 3 for a small part of the cost. Thank you, didn’t catch your name.

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  • S

    Stacey Gainer

    1 reviews

    United Kingdom

    I talked to Jack Morris and he was great.

    I talked to Jack Morris and he was great. He helped me a lot and did all he could to assist me. I am very happy and satisfied.

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  • J

    John T.

    1 reviews

    United States

    Customer service was really great and the

    Customer service was really great and the way they explained things to me made it the best experience compared to other services I’ve used before.

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  • L

    Lisa Doane

    1 reviews

    United Kingdom

    The man I spoke with new what he was talking

    The man I spoke with new what he was talking about and gave me good advice on what steps to take, I finished paying my last debt and he told me how to take care of my credit moving forward, I realy appreciate him and the company for all the help… Lisa

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  • A

    Anonymous

    1 reviews

    United States

    10/10 experience! I called hoping to set up

    10/10 experience! I called hoping to set up a payment plan like you usually do with any debt collector on a \$7K debt.

    0 comments

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  • M

    Michelle T.

    1 reviews

    United States

    This company is really useful!

    This company is really useful! I found out more about credit during this phone call than I ever did in all the years I've been alive.

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  • A

    Anonymous

    1 reviews

    United Kingdom

    I applied for a loan, got approved and verified

    I applied for a loan, got approved and verified, but then was informed that my loan was rejected due to a technical problem. Totally dissapointing and unprofessional.

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  • B

    BRANDY E.

    1 reviews

    United Kingdom

    I regret not getting the name of the woman I spoke to.

    I regret not getting the name of the woman I spoke to. She was so wonderful. She brought me so much joy and said exactly what I needed to hear for a long time now..

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Rating on other websites

About CreditStar

Creditstar offers a seamless solution for those in need of a small loan. With a transparent short-term loan process, applicants can expect a quick and straightforward experience. The borrowing procedure is designed for efficiency, requiring no more than 10 minutes to complete the application. CreditStar's commitment to clarity ensures borrowers understand the terms and conditions associated with their loans. Whether facing unexpected expenses or seeking financial flexibility, Creditstar provides a reliable platform for obtaining small loans with minimal hassle.

Key Details:                                                                  

  • Location: The company is headquartered in London, United Kingdom.
  • Founders: -
  • Foundation Date: The company was established in the year 2006.

Creditstar UK is an international financial technology company established in 2006. It does its best to make people’s lives easier by providing fair financial services. Thus, with more than 15 years of experience, the company brings to the market only reliable and convenient products accessible to anyone who wants to become a company’s client on a regular basis. Those who want a flexible service regarding loan issues can be sure that Creditstar will provide the best assistance with clear and upfront offers to make the procedure as simple and beneficial as possible. The company’s mission is to ensure clients receive only trusted and reliable offers so they can apply for a loan anywhere and anytime with transparent and understandable conditions for a positive outcome. Currently, the company operates in 8 countries across Europe and has over one million registered users who were successfully engaged in the borrowing process through this leading consumer finance company. Regulated by the Financial Conduct Authority, the company’s internal policies and standards ensure that Creditstar abides by the rules and regulations of FCA. 

Company Background

According to other Creditstar reviews, this company has been innovative and technology-oriented since the beginning of its foundation. As mentioned, the company has been operating in the financial market for over 15 years, providing customers with the best client experience. Creditstar UK Limited was registered in 2006 in England and Wales with a registered office at Mappin House, Oxford Street, London, United Kingdon W1W 8HF. Aaro Sosaar serves as the CEO and founder of the company, making Creditstar an installment loan direct lender that offers loans ranging from £500 to £5,000. Lending money on the condition that it should be returned within 6 to 18 months is a simple and convenient method, allowing customers to use the installment cash loan more conveniently, freely, and flexibly. Creditstar Group employs around 80 employees. The company’s management team includes Kashyap Shah (SEO Craditstar UK), Valtera Kaleta (Board Member), and Narek Vardanyan (SEO manager). They have participated in the company’s evolution from the beginning of its foundation, helping and contributing to its development and renovation. One can find Credit Group profiles available on RocketReach to get the answer to the question, “Is Creditstar real?” and to ensure they receive only reliable assistance. 

Products and Services

Creditstar Group provides its customers with flexible personal loans with repayment terms from five days to three years, enabling the users to make responsible loan decisions. Customers who are at least 21 years old and employed residents of the UK can get all the required services concerning their loan issues and repair their commitments in time. Consequently, all applications are verified with credit reference agencies. Such credit check procedures help to determine the affordability of a loan a customer is applying for. All the verifying processes are conducted on the website and are supervised by highly qualified specialists. It takes a little time to verify the Creditstar order and proceed to the next financing stage. According to terms and conditions, all clients are required to repay the loan on the agreed date. Creditstar clients can get a loan for any occasion, whether a house renovation, dental care, or unexpected costs. Moreover, with a Creditstar promo code, they can apply for a loan with significant amounts of money. The Creditstar provides payday loan alternatives that can be repaid in monthly installments. There is also an unsecured personal loan type suitable for any need that arises in life. Those customers who look for Creditstar coupons can get some when applying for loans for travel, fashion, or weddings so that they can enjoy any life event without worry. 

Operational Markets

The question, “Is Creditstar legit?” is becoming less frequently discussed on forums, as it became clear that the company is persistent in its intention to grow and offer only trustworthy services. Their plans are not only to broaden their product offerings in the existing markets but also to extend the business by providing purchase financing in different countries. Currently, the company can offer its service in such countries as Estonia, the Czech Republic, Finland, Denmark, Poland, Spain, Sweden, and the United Kingdom. Fortunately, with no negative Creditstar reviews and complaints, the company can confidently scale its credit line products through other countries on different continents. By enhancing its technologies and streamlining lending operations, Creditstar can beat any competitor with similar services. 

Customer Base

Creditstar is a reliable lending company that can support its clients in any circumstance by providing solid financial services with knowledgeable and friendly client assistance. More new customers from various parts of the world have a chance to apply a Creditstar discount code to make their requests more efficient and beneficial for their individual purposes. Thus, the client base is successfully growing, allowing Creditstar to evolve and maintain strong positions in the financial market. Today, Creditstar gained the trust of more than 805,0002 customers in 8 countries across Europe. Residents of Finland, Estonia, Sweden, Poland, Spain, and other European countries can easily turn to Creditstar, a loan direct lender, for loans. A positive Creditstar review is a common case on consumer credit platforms and forums, and there is no doubt the company attracts more clients with the help of those recommendations and client evaluation of its services and open banking work. Other entities that use the company’s credit offerings also contribute to making the onboarding process for new clients more efficient. According to statistics, Creditstar returns from 12 to 15 percent, hiking the rates on the loans with a term time of more than 720 days to encourage more clients to support long-term lending. With the company’s great work and the desire to develop, there are mainly positive reviews from the customers who requested Creditstar. The issue, “Is Creditstar reliable?” has never been raised in customers’ reviews after getting involved in the borrowing process. 

Conclusion

The Creditstar team strives to provide clients with the best customer service, so there wouldn’t be even a hint to the question, “Is Creditstar safe?”. There is enough proof that the company is engaged in serious business to meet its customers' needs and expectations. Any private person can get flexible consumer loans for almost any life occasion. Creditstar is responsible for guaranteeing its clients the most effective and simple way to get financial help without loss and problems. Such simple and accessible borrowing can make clients’ lives easier and happier when trusted in Creditstar by making at least one request for financial assistance. Being a lucky Creditstar client will ensure one never keeps such questions as “Is Creditstar a scam?” in their heads, as the company provides only high-quality and reliable products. Today, anyone can have a great chance to become one of the 1 million registered users of Creditstar and get a discount code for their next important loan. Currently, the company is planning to expand its horizons in the financial market, engaging more entities and investors to cooperate and use the provided services. Thus, Creditstar doesn't stop its intention to operate in more than just 8 countries by considering more flexible projects and suggesting effective business ideas outside its marked territory.

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