Reviews Summary

Postmates.com has a 3.0 - star rating from 2 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Offering convenience at your fingertips, this service ensures swift delivery of lunch, groceries, office supplies, and more, directly to your doorstep, around the clock. Utilizing a fleet of friendly Postmates equipped with cars and bikes, orders are swiftly retrieved and delivered from a diverse range of local restaurants and stores. With a promise of efficiency, items are typically delivered within an hour, catering to busy schedules and urgent needs. Customers can rely on this reliable delivery service to fulfill their cravings or essentials with ease, enhancing convenience and accessibility in their daily lives.

Key Details:

  • Location: The company is headquartered in San Francisco, CA, United States.
  • Founders: Postmates.com was founded by Bastian Lehmann, Sean Plaice, and Sam Street.
  • Foundation Date: The company was established in the year 2011.

Customer reviews

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(4.0)
All stages of delivry were
by Richard

All stages of delivry were clearly communicatd n readily visibl. Postmates would snd notificatns to my phone to let me know when my driver was picking up my order, five minutes away, n rite around the corner. The delivry driver was respectful n delivred my order promptly. My food was in perfect conditn. Postmates gives us an option to add or remove tips, includng the initial tip we include wen we first hit order. This allows us, the customer, to have the power to judge our delivries appropriately. I rlly like this feature.

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(2.0)
DEAD COLD FOOD
by John

Postmates claimed my order would arrive in 30-45 minutes, but suddenly changed the delivery time to 7pm right after I paid. I couldn't cancel the order, leaving me with food that arrived 40 minutes later than promised and was cold.

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