Reviews Summary

GrubHub.com has a 4.2 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
4 Reviews
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0 Reviews
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1 stars
1 review
Rating (1.0)

About company

GrubHub, a convenient food delivery service, simplifies the process of finding and ordering food from any location. Users input their addresses, and GrubHub provides a list of delivery and pickup restaurants in the vicinity. To enhance specificity, customers can search by cuisine, restaurant name, or menu item, with results meticulously filtered. Placing orders is seamless through the online platform or by phone, with no additional charges. GrubHub also offers access to customer reviews, coupons, special deals, and a dedicated 24/7 customer care team to ensure a smooth and satisfying dining experience.

Key Details:

  • Location: The company is headquartered in Chicago, Illinois, United States.
  • Founders: GrubHub.com was founded by Matt Maloney, Mike Evans.
  • Foundation Date: The company was established in the year 2004.

Customer reviews

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(5.0)
Despite some catering hiccups
by Omniphera

Despite some catering hiccups, the remarkable customer service compensates well. Amazon Prime collaboration enhances Grubhub's standing among competitors. Satisfied with the overall experience, I'll stick with it.

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(5.0)
Grubhub stands out for its transparent
by CMS IL/IN

Grubhub stands out for its transparent pricing, minimizing the risk of surprise charges post-checkout. Unlike Uber Eats, which tends to obscure total costs, Grubhub prioritizes clarity. They ensure fair compensation for drivers and communicate the total cost upfront, earning a thumbs up. Uber Eats could improve in this aspect.

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(5.0)
GrubHub's collaboration with Amazon
by Kathyuska Solorzano

GrubHub's collaboration with Amazon Prime and the assistance from Capital One in securing additional discounts have made me switch from Uber Eats. The convenience and cost-effectiveness have enhanced my food ordering experience. Goodbye Uber Eats, hello GrubHub!

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(1.0)
Waited an agonizing two hours for my
by Derrick Odland

Waited an agonizing two hours for my meal. Engaged with Grub Hub customer service, who initially offered a mere $10 for the inconvenience. Upon deciding to cancel due to further delivery delays, they slashed the compensation to a meager $5. My ordered food languished under a heat lamp at the restaurant for 1.5 hours, as Grub Hub struggled to secure a driver. Suggestion for improvement: Secure a driver before placing orders, sparing customers from lengthy waits and wasted resources. Disheartened by Grub Hub's inefficiency and disappointed customer service. Unimpressed, to say the least.

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(5.0)
GrubHub consistently impresses with its diverse culinary options and efficient service
by Judy Weintraub

GrubHub consistently impresses with its diverse culinary options and efficient service. The extensive selection of restaurants caters to my varied cravings, whether it's a nostalgic favorite or an adventurous new dish. Deliveries are reliably punctual, often arriving ahead of schedule, and the food consistently arrives in top condition. The convenience of having such a broad range of choices at my fingertips makes GrubHub my go-to for satisfying any culinary desire. I appreciate the convenience, reliability, and the delightful array of options offered by GrubHub. Highly recommended for those seeking a seamless and diverse food delivery experience.

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