I bought some jewelry and, let me tell you, they're mostly fantastic. There was this one piece that arrived with a broken clasp, which was a bit of a bummer. But I reached out to the customer service team, and they were super quick to send me a replacement. The whole process was pretty smooth, actually. The main reason I chose this brand is that their stuff is waterproof, which is just perfect for my lifestyle. I’m always out and about, and it’s nice not to worry about getting them wet. Despite the little hiccup, I'm really happy with my purchase and would definitely recommend checking them out.