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  • Angela E. reviewed
    Gems.com

    I am upset because I bought a Ruby and Diamond ring and my card was charged but nobody told me the ring was already gone. I only found out two days later when I called to check about the ring.

  • Ashlei reviewed
    Atoleajewelry

    You won't believe how smooth my return went! I ordered a ring that didn’t quite fit, and was kinda worried about the hassle of exchanging it. But, contacting customer service was like chatting with a friend. They were super chill and made the whole process really simple. Just sent it back and boom, got my new ring without a hitch. And, honestly, their jewelry is like magic or something. I've been wearing my other rings 24/7, and they still look as shiny as the first day. It's like they never age, unlike me! Can’t wait to buy more from them.

  • Thabo N reviewed
    Cullen Jewellery

    Imogen was really friendly, kind + even allowed our appointment to go a bit longer so we could get extra help. Me and my partner had a lovely time.