Reviews Summary

Missacc.com has a 2.0 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
2 reviews
4 stars
0 reviews
3 stars
0 reviews
2 stars
0 reviews
1 stars
6 reviews
Rating (1.0)

About company

Missacc stands as a leading name in the wedding attire industry, equipped with a wedding dress factory, a skilled design team, and a comprehensive production process. They grasp the significance of discovering the ideal dress for weddings, proms, parties, and special occasions, ensuring a delightful and anticipated experience for customers. Their commitment revolves around offering an unparalleled assortment, utilizing high-quality materials, maintaining affordability, and providing outstanding customer service. With these pillars, Missacc continues to help individuals find their dream dresses for those momentous occasions.

Key Details:

  • Location: The company is headquartered in Tsim Sha Tsui, Kowloon  Hong Kong.
  • Founders: Missacc.com is owned by Gnoce Trading co, Limited.
  • Foundation Date: The company was established in the year 2017.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(1.0)
Poor Quality- BUYER BEWARE
by Anonymous

I received my dress and it has multiple areas of fabric bunching and a hole in the dreee, the back zipper area is also in horrible condition. I paid $260 including shipping and after sending them pictures of the quality related concerns, I have been offered a $30 refund to take the dress to a tailor for repairs, which is a joke. They respond to you very intermittently regardless of when you email them. They do not intend to make this right. This is a scam. Find a reputable company.

Respond as company
(5.0)
I got a dress from missacc for a wedding.
by Lucy

I got a dress from missacc for a wedding. It was amazin'! Quality was really good, true to color, and beautiful. Got lots of compliments. I like this company, stylish wardrobe for half the cost. I'll keep buyin' from missacc.

Respond as company
(5.0)
My girl is so glad with the dress.
by Sabrina

My girl is so glad with the dress. It's spot on, just like the photo! Arrived in 24 days. It's so pretty, superb and trendy!

Respond as company
(1.0)
I ordered a specific dress in a certain color
by DB

I ordered a specific dress in a certain color, but what I got was different. Not what I wanted at all. I reached out to return it, hoping it would be easy. But it wasn't. They offered me a small refund and a coupon for my next buy. Why would I want to buy from them again after this mess? They want me to pay for shipping and duty tax to return their mistake! That's not fair. I told them it's their fault, so they should pay for everything. But no luck. Now I'm stuck with the wrong dress in the wrong color. Save your money and shop somewhere trustworthy.

Respond as company
(1.0)
Caution! The product didn't
by Linda

Caution! The product didn't match the measurements on the website. Customer support isn't providing assistance. I've sent a photo with measurements, but they're not cooperating. Their website states a 14-day return policy, but they're not helping. MD2472257023413.

Respond as company
(1.0)
My experience with the company has
by Tina

My experience with the company has not been great. I wanted to return a dress and get a refund. They told me to send pictures of the dress, which I did, but it's been 4 days with no response. The service is not good at all. I also paid extra for express delivery of a second dress for my son's wedding, but it hasn't arrived yet. I'm worried because the wedding is approaching.

Respond as company
(1.0)
The dress I got isn't what I ordered
by Emma-R

The dress I got isn't what I ordered. The mesh wasn't even close to flesh tone, and there were extra mesh parts that weren't in the photo. I called their customer service right away, but no one picked up, not even during regular and late hours. I emailed them, and they asked for pictures. I sent those pics, but it's been 4 days, and I've heard zilch from customer support. I'm seriously let down because my December event is coming up, and I'm stuck without a dress. I need this sorted out pronto!

Respond as company
(1.0)
I ordered a formal dress
by Nancy L

I ordered a formal dress for my daughter, but what I got seems more suited for Halloween. The quality is abysmal, and it's nothing like the picture. I've been trying to reach out for a refund, but they won't cough up the return address. They claim they give refunds, but I'm having to take legal action just to get my money back because they're refusing. 🙅‍♀️😡

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies