CaffeConcerto.co.uk

Cake tasting bliss

The pastry chef set down the sample slice, glossy and perfect. One bite, hazelnut layers snapped softly. I looked at my partner and just mouthed yes.

Lovely tea and live music

Booked online, easy as can be. Afternoon tea felt indulgent and the patisserie case is dangerously tempting. Service was warm if a tad slow at peak time. The pianist tied it all together in the nicest way.

Lovely afternoon tea booking

Booked online, easy to pick a time and add a cake note. Staff welcomed us warmly and the scones were perfect. Smooth start to finish.

The piano started playing

A mellow chord filled the room just as dessert arrived. We stopped talking. It felt like a tiny holiday in the middle of Tuesday.

Afternoon tea was great, a good variety to pick from

Afternoon tea was great, a good variety to pick from, and the service by Yuri from caffe concerto on kings road was also great.

As soon as I entered Caffe Concerto

As soon as I entered Caffe Concerto, I sensed it would be great. The place mixes modern and classical styles well, pleasing the eyes. The decor's attention to detail makes it inviting. Madalina's service stood out, with her warm smile and kindness. Her professionalism and care were remarkable, making my visit unforgettable. The coffee was amazing too! Clearly, Caffe Concerto values quality. Overall, my visit was perfect. It's a must for coffee lovers, with service that makes you feel special. It's a gem in the city, definitely worth coming back to!

Food and service were

Food and service were nice. Lots of food options, including desserts. But, around 7:30pm, many desserts were gone, only 7 left out of 30. Also, they didn't have gnocchi, my first choice. They made my dish with a different pasta though. Still, I'd suggest it for good food and service, but don't expect many dessert choices in the evening.

Disappointing experience with the

Disappointing experience with the company's cake ordering phone line. Unpleasant customer service, marked by rudeness, dishonesty, and evasion. The encounter left a negative impression, highlighting areas that need significant improvement.

Customer service on the cake

Customer service on the cake ordering phone line was disappointing. The experience involved rudeness, dishonesty, and evasive tactics, culminating in abrupt hang-ups when confronted about falsehoods. A regrettable encounter, making it the worst in terms of service quality.

Eskedar Theodore provided exceptional hospitality, extending a warm welcome to both me and my friend

Eskedar Theodore provided exceptional hospitality, extending a warm welcome to both me and my friend. Her attentive and caring demeanor was evident not only towards us but also in how she graciously addressed other customers. I observed her comforting a little girl, creating a positive and inclusive atmosphere. Eskedar's excellent service contributed significantly to a pleasant and memorable experience.