Just Eat.co.uk

Doorbell right on time

The driver rang exactly when the tracker hit delivered. Hot curry smell filled the hall. I tipped more because everything was still piping and sealed.

Reliable with occasional hiccups

Easy to browse menus and check allergens. One driver delay happened on a rainy night, but the app kept me posted and support credited the fee. The variety and map-based search keep me coming back.

Responsive problem handling

Chat answered in minutes, logged the missing side, and refunded it without fuss. Clear and polite communication.

Ordering is a breeze

Signed in with saved address, filtered by delivery time, and built my order fast. Tracking updates were accurate and my food arrived hot. The re-order button is clutch on busy nights.

Just spent over £30.00, said order delivered, but it isn't.

Just spent over £30.00, said order delivered, but it isn't. Got a doorbell camera, and for some odd reason, they've got an email I haven’t used for 15 years? Can't reach the restaurant to find out what’s going on, complete mess, never again. It's never simple with these bunch of fools.

I got an Asda order from Just Eat.

I got an Asda order from Just Eat. It was late by 20 mins, I was in a rush. I noticed 2 items missing 2 hrs later. Asked for refund, was refused. Customer service was bad, just cited "company policy".

I got stuff from ASDA. But half came

I got stuff from ASDA. But half came. I told them on the app, no fix. No contact. I feel robbed. Found chat online. They said even manager won't help. Very bad, esp now.

Whenever I order from Just Eat

Whenever I order from Just Eat, I always get great service. Usually, I choose ASAP delivery, and it's always on time. The drivers are nice too.

This company has serious problems.

This company has serious problems. They need more riders. Our meals are delayed by TWO HOURS! Pay your workers better, and maybe they'll do their job right.

This company's main task is to connect

This company's main task is to connect sellers of produce with buyers who want it delivered, and they're not doing well at all. Their computer programs are not good. If they don't get an order before a shop closes, they just give random guesses for when it might be delivered. The food often comes cold because they don't check it properly. There are good food delivery companies around, but this isn't one of them!