Let me tell you about my recent run-in with this company’s customer service—what a nightmare. I shelled out $39.99 CAD and then, radio silence. No calls, no texts, just endless chats with what felt like robots. They kept throwing the same mind-numbing solutions at me: "Airplane mode," "Restart your phone," "Reinstall the app." I felt like I was in a loop of pointlessness. I had to explain my situation over and over, and it seemed like they weren’t even listening. After years of loyalty, I expected better. Paying $34 more and still no service? Ridiculous. Honestly, it’s like they don’t care at all. If you’re considering them, save yourself the headache and look elsewhere.