Reviews Summary

ecoATM.com has a 3.5 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

ecoATM provides a secure, convenient, and sustainable solution for selling or recycling used devices. With over 5,000 kiosks across the United States, ecoATM offers instant cash for devices while addressing the growing electronic waste problem. Users can easily sell or recycle their devices in under ten minutes, contributing to a cleaner planet and earning cash in the process. With over a decade of experience, ecoATM is committed to reducing e-waste and promoting environmental responsibility. Through the efforts of dedicated recyclers, ecoATM has collected over 38 million devices, making strides toward a greener future. Join ecoATM in the fight against e-waste and make a positive impact today!

Key Details:

  • Location: The company is headquartered in San Diego, CA, United States.
  • Founders: ecoATM.com was founded by Mark Bowles, Michael Librizzi, Pieter van Rooyen.
  • Foundation Date: The company was established in the year 2008.

Customer reviews

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(3.0)
I’d give it 3 stars if everything goes as promised.
by Troy W

I’d give it 3 stars if everything goes as promised. The machine was easy to use and worked fast. But my cash got stuck at the end, so I’m giving 3 stars. If everything goes as planned and I get a check within 7 to 10 days, I’d rate their customer service 5 stars. They were easy to contact and helped solve the problem. Overall, it’s not a bad experience if I get the check, since I know these things can happen and are not always under anyone’s control.

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(2.0)
I went to the ecoATM in Jackson TN at Walmart
by Jeremy

I went to the ecoATM in Jackson TN at Walmart on N Highland. Put my phone in, and it read it wrong, saying I had a Pixel 7, but I had a Pixel 8a. When I tried to get my phone back, the compartment door started shaking. Heard a loud thump, and when the door opened, my phone was gone. I got ripped off and am really mad. Will likely never use them again. If suing wasn't so costly, I’d probbly sue them.

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(5.0)
I was surprized how much I got for my phone.
by Anonymous

I was surprized how much I got for my phone. The process was a bit cluncky-it took probly 15 total minutes standing at the kiosk in the Walmart entryway to complete due to multiple errors and re-dos, but overall it’s a pretty simple process that allowed me to get *something* out of my bricked IPhone 13.

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(3.0)
The company gave me one price but
by Ashley

The company gave me one price but when I went to the store with my code, it kept giving me an error. It wanted me to input everything again and even quoted a lower price than before. The phone was brand new, flawless, no scratches, cracks or anything.

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(3.0)
The process could be faster for newcomers if
by DC

The process could be faster for newcomers if there was a sign saying, "Restart if over 5 min." My machine froze for 20 min, fixing it took time, but after, each device processed in under 5 min.

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(5.0)
The process was simple and direct.
by Michael L

The process was simple and direct. The booth was easy to use, and I finished and paid quickly. I'm happy my device will be recycled properly. I'll use this service again!

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