Reviews Summary

Zadarma.com has a 3.0 - star rating from 9 reviews, indicating a low level of customer satisfaction!

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4 Reviews
Rating (1.0)

About company

Zadarma, a leading cloud communications platform, provides an excellent VoIP phone system featuring Cloud PBX, virtual numbers spanning 100 countries, and a complimentary CRM system. Users benefit from seamless integration with top CRM systems, enhancing overall efficiency. Zadarma offers useful widgets, eSIM services, and cost-effective rates for international calls. With a commitment to quality and global reach, Zadarma caters to diverse communication needs, ensuring reliable and advanced solutions for businesses and individuals alike. Explore the convenience and versatility of Zadarma's comprehensive suite of cloud-based communication services.

Key Details:

  • Location: The company is headquartered in London, England.
  • Founders: -
  • Foundation Date: The company was established in the year 2006.

Customer reviews

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(1.0)
This customer service experience was really disappointing.
by Anonymous

This customer service experience was really disappointing. I inquired about their WhatsApp Business support, and the response was unhelpful, just saying, "Ask them I don't know." Even after I pointed out a resource on their own site that could help clarify, the response was indifferent, just asking if there was anything else they could do. It's frustrating when customer service doesn't even introduce themselves or ask how they can assist. It reflects poorly on the company's professionalism. This experience with Yan alone has pushed me to look for alternatives. No matter how much a company spends on advertising, one unhelpful interaction like this can make them seem inexperienced and untrustworthy. It's clear that if I encounter any issues in the future, their customer service won't have the ability or willingness to assist.

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(5.0)
Having worked closely with our development team
by Anonymous

Having worked closely with our development team, I find that Zadarma’s API stands out among those I’ve used. The documentation is easy to understand, and connecting it with our current systems was quite simple. We've managed to tailor our call handling to better meet our needs. The API helps us automate many repetitive tasks, giving our team more time to concentrate on crucial matters. It’s been a significant time-saver.

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(1.0)
Avoid this company at all costs.
by Ramiro Garcia

Avoid this company at all costs. Dealing with their customer support is a nightmare. They demand a barrage of documents only to reject them without explanation. They nonchalantly disconnect existing numbers and promise refunds without any justification. In fact, the only useful advice from their support was to seek services elsewhere. Save yourself the hassle and look for a more reliable company.

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(1.0)
This service is unreliable and lacks
by Duncan O

This service is unreliable and lacks accountability. Despite being assured of completed verification after payment, I'm now facing the need for re-verification, and the system is dysfunctional. Customer support seems more interested in brushing off concerns than providing effective solutions. If you're up for wasting time, money, and dealing with unnecessary headaches, this platform is for you.

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(1.0)
Після створення акаунту необхідно купити віртуальний номер.
by Anonymous

Після створення акаунту необхідно купити віртуальний номер. Але все починає псуватися на етапі оплати. Мінімальний термін оплати - 3 місяці. Після оплати документи, які ти надіслав, не підходять, навіть якщо їх добре фотографувати. Причина - низька якість зображення. Висновок: гроші забрали, номер не надали. ШАХРАЇ. Бот постійно посилає одні й ті ж посилання.

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(5.0)
Zadarma's call forwarding feature
by Anonymous

Zadarma's call forwarding feature has really changed how I handle business calls. Now, my phone system feels like a mobile command center. It's such a relief to know that I won't miss any important calls anymore.

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(3.0)
The real-time call statistics have significantly enhanced our ability
by Tony W

The real-time call statistics on their dashboard have significantly enhanced our ability to make informed, data-driven decisions, contributing to improved efficiency and performance in our business operations.

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(5.0)
Lookin at my call details
by Aliya

Lookin at my call details with Zadarma gives me grate tips on how to talk better with my customers. Their service is like a secret guide to makin my business run smoother.

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(5.0)
Using zadarma means one less ting
by Consuelo

Using zadarma means one less ting to worry about in our daily operations. their tools are user-friendly and just work—exactly what we need in a busy work environment.

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