Reviews Summary

CarMax.com has a 2.0 - star rating from 1 review, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Carmax.com offers an extensive online platform for searching new and used cars, conducting research, and comparing models. Their revolutionary approach to the auto industry prioritizes honesty, transparency, and high integrity throughout the car buying process. This disruptive mindset has propelled CarMax to become the largest retailer of used cars in the nation, boasting over 230 stores nationwide. Customers benefit from a streamlined and trustworthy car buying experience, facilitated by CarMax's commitment to transparency and integrity. Explore their vast selection of vehicles and enjoy a hassle-free shopping experience at carmax.com.

Key Details:

  • Location: The company is headquartered in Richmond, Virginia, United States.
  • Founders: CarMax.com was founded by Richard L. Sharp.
  • Foundation Date: The company was established in the year 1993.

Customer reviews

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(2.0)
The sales folk were quite decent
by Thomas

The sales folk were quite decent while I ordered a car and sent it to Independence Missouri. But then it went downhill. The time it was supposed to be ready came and went, so I called to check. They said it might take another two or three weeks to get the title rewritten from the DMV. The car had sat on the lot at carmax in Tennessee for 41 days. Why wasn't it ready now? I checked online and had a car shipped to me from another state. Unlike carmax, they call me and keep me updated on everything.

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