Reviews Summary

Carfax.com has a 2.7 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

CARFAX is an essential tool for anyone considering purchasing a used car, offering detailed reports to aid in informed decision-making. Founded with the vision of becoming the premier source of vehicle history information, CARFAX has evolved into North America's most comprehensive database with over 30 billion records. Their reports provide invaluable insights into a vehicle's past, empowering millions of buyers and sellers to transact with confidence. CARFAX's innovative solutions continue to revolutionize the used car market, ensuring transparency and trust throughout the buying and selling process. Count on CARFAX to help you shop, buy, own, and sell used cars with peace of mind.

Key Details:

  • Location: The company is headquartered in Centreville, VA, United States.
  • Founders: Carfax.com was founded by Ewin Barnett III and Robert Daniel Clark.
  • Foundation Date: The company was established in the year 1986.

Customer reviews

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(2.0)
I tried to give my thoughts on Toyota of
by Bogdan

I tried to give my thoughts on Toyota of Surprise (AZ), where I recently had $3,000-plus of work done on my Toyota pickup. They wouldn't give me the link to post a review. Why? Because they know what I'd say, and they don't want my review out there. I asked CarFax three times to send me a link! No answer. Seems CarFax and the different dealerships bragging about using CarFax are working together. Don't believe you'll get the whole truth from CarFax reviews-- you'll only see good reviews AND NOTHING MORE! Be warned.

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(4.0)
So, about this company, there's not enough
by Walt

So, about this company, there's not enough info in Carfax reports. Plus, you buy 3 reports but only get two. One expires so you think you can use it later, but they charge you again. Also, no phone number to talk to a person, just email forms. You don't know if anyone will reply. They just send a standard note that doesn't help.

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(2.0)
Company don't fix wrong milage report.
by Bill N

Company don't fix wrong milage report. Always giving excuses why they can't, even after service provider contacts them to correct report.

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