Reviews Summary

WeBuyCars.com has a 2.8 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
2 Reviews
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1 review
3 stars
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3 Reviews
Rating (1.0)

About company

The company specializes in buying cars and trucks in any condition, providing a hassle-free solution for selling vehicles. They accept a wide range of vehicles, from "like new" to heavily used, including cars, trucks, vans, SUVs, classics, and even commercial vehicles. While they highly value clean, late-model, low-mileage cars, they understand that most vehicles eventually reach a point where they are no longer useful to their owners. The company offers a convenient service where they come to the seller's location, handle all the necessary paperwork, and provide free towing. They are fully licensed, bonded, and insured, with positive reviews on platforms like Yelp and BBB, ensuring a reliable and trusted car-selling experience for customers.

Key Details:

  • Location: The company is headquartered in Van Nuys, CA, United States.
  • Founders: WeBuyCars was founded by Faan and Dirk van der Walt.
  • Foundation Date: The company was established in the year 1983.

Customer reviews

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(5.0)
Emmanuel Tembo
by Tumelo

Emmanuel Tembo Had a great experince with Mr. Tambo. He's a pro and knows a lot about the cars there.

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(4.0)
My experience with webuycars was great.
by Xolisile

My experience with webuycars was great. Sandile Mthimunye provided excellent customer service. He was friendly and professional during my vehicle purchase. I was happy and satisfied with the experience. I'll surely return for future purchases and recommend webuycars to others. Thanks, Sandile, keep it up!

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(1.0)
I'm sharing my disappointment
by Sello

I'm sharing my disappointment regarding the service provided by one of your salesmen, Ryan Eksteen. As a loyal customer who has bought two cars from your dealership, I anticipated a certain level of professionalism, which unfortunately wasn't met. In my recent interaction with Mr. Eksteen, he asked me to get a roadworthy certificate for a vehicle purchase, promising reimbursement for the expenses. Despite his assurances and repeated promises of reimbursement by November 2022, I haven't received any refund yet. This situation has caused inconvenience and financial strain, as I had to bear the cost of the roadworthy certificate expecting reimbursement. However, Mr. Eksteen's failure to fulfill his commitments has left me feeling deceived. I hoped for a swift resolution, but Mr. Eksteen's avoidance and empty promises have only added to my dissatisfaction with the service provided by your dealership.

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(5.0)
There's nothing quite like the excitement
by samuel

There's nothing quite like the excitement of working with a salesman who truly loves what he does, and Ahmad is one of those passionate individuals. His love for cars, combined with his exceptional people skills, truly sets him apart as a top-notch salesman. Keep up the excellent work, Ahmad! Well done!

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(1.0)
I purchased a Polo Vivo
by BRIAN C

I purchased a Polo Vivo on September 1st from We Buy Cars in Gqeberha. Unfortunately, the car's engine experienced issues just before Peddie, prompting me to contact my sales representative. She arranged for a tow truck, but I made it clear that I no longer wanted the car and requested a refund. However, the process has been far from smooth. I've been dealing with Charleston Ruiters, who identifies as a manager at the dealership. It has been nearly four weeks since I initiated the refund request, and I have been given the runaround. I've been told that my application is still with the refunds department, and I've been unable to reach Charleston, who claims to be in training. I urge someone to get in touch with me promptly before I escalate this matter to the ombudsman.

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(1.0)
Purchased a product from
by Cindy

Purchased a product from this company. Quality checks and assurances like their satisfaction guarantee mean nothing. Major issues with the product not being as advertised. Using the product initially didn't reveal these problems, but when I found information indicating the issues, I realized I'd been misled. Note that consumer protection may not apply here, so we'll have to pursue legal action to address this. Anticipating a class action lawsuit.

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FAQ

  1. Is WeBuyCars com a legit company?

    WeBuyCars.com is a reputable and established company in the United States, recognized for its excellence in the cash-for-cars industry. With a large base of satisfied customers, the company is fully licensed, bonded, and insured, ensuring the highest standards of service and trustworthiness.

  2. Which company owns WeBuyCars?

    WeBuyCars.com is owned by Transaction Capital, a well-known entity. This ownership provides a strong foundation and financial backing, ensuring that WeBuyCars.com operates with stability and credibility in the market.

  3. How quickly can I get cash for my car with We Buy Cars?

    We Buy Cars prides itself on fast and courteous service. In many cases, we can have a buyer at your location in under 2 hours. You'll receive payment on the spot, and we'll take care of towing and paperwork.

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