Packaging survived a warm day thanks to ice packs. Tracking stalled for a few hours, and support sent tips on what to do if late. The party still went great.
Joshua F. reviewed
iTalkPet.com
Email support sent a new button after mine arrived dead. They asked for a short video, then shipped right out. Clear steps and friendly tone.
Peter Gilberts reviewed
Coziwow.com
Hardware came flat packed with all screws bagged. Quality matches the price, light but sturdy enough for indoor use. Their site spells out the warranty and returns well. I had to tighten a few wobblies after a week, which took minutes.