Submitted an inquiry, got a polite reply with breeder details and a video call invite. Health records and contract templates were shared upfront. Some waiting while schedules aligned, but the process felt structured and legit, which mattered to me.
I needed proof, not fluff. Seeing vet records and a live video made me breathe easier. A bit of back-and-forth on timing, but I'd rather cautious than rushed.
Customer support walked me through verification steps, timing, and what to expect on pickup. Fast replies, clear language, and no pressure. Questions fully addressed.