Reviews Summary

ChiDog.com has a 4.3 - star rating from 14 reviews, indicating a high level of customer satisfaction!

5 stars
8 Reviews
4 stars
4 Reviews
3 stars
0 Reviews
2 stars
2 Reviews
1 stars
0 Reviews
Rating (1.0)

About company

ChiDog is dedicated to providing dogs with the highest-quality nutrition for their optimal well-being. Their unique approach to fresh dog food stands out by using fresh, human-grade meats, vegetables, and whole grains, tailored to meet each dog's individual dietary needs. ChiDog's unwavering commitment to enhancing dogs' lives through nutrition is at the heart of their mission. They believe in nourishing dogs' unique elements and ensuring they lead their best lives. With ChiDog, pet owners can trust that their furry companions are receiving the finest, tailored nutrition to support their health and vitality.

Key Details:

  • Location: The company is headquartered in Claremont, United States.
  • Founders: ChiDog was founded by Christopher Berg.
  • Foundation Date: The company was established in the year 2018.

Customer reviews

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(4.0)
My dogs enjoy the food, and it got here fast.
by Mocha & Jack Melendez' Mom

My dogs enjoy the food, and it got here fast. I was suprised when I got just 1 meal for each dog, even though they suggested 3 for one and 2 for the other. I thought I’d get a mix of all the recommendations or maybe an amount based on their weight. Instead, they sent a booklet with a general feeding guide. Considering the cost, I expected more. Also, some of the bags have small holes or slits after defrosting, probably from moving around too much. I’ll keep buying, but it's not quite what I thought.

(2.0)
Absolutely disappointed with the customer service!
by nora rondero

Absolutely disappointed with the customer service! Transparency in pricing is nonexistent. Inquiring about prices and size guidelines yielded a frustrating response - no information provided. Promised to tailor food amounts to my dog's weight, but displayed a shocking lack of knowledge about my pet's needs. It's evident they discourage comparison shopping. Overall, a regrettable experience with a company that falls short on communication and understanding pet requirements.

(5.0)
This company really cares about dog food.
by Joanna

This company really cares about dog food. I contacted them several times and they replied fast. My 9-month-old doodle has a sensitive tummy, recovering from antibiotics, and gut imbalance. This made his poops really bad for a while. With probiotics, Chi dog food has made his poops better. He really enjoys it, and it's balanced so I don't need to add anything else. We switch between chicken and turkey. I'll definitely keep buying from them.

(4.0)
My dog enjoyed the Chi Dog food.
by Sophie

My dog enjoyed the Chi Dog food. It appears to be good quality. We made two orders but canceled after that since it's too costly for us to keep up. The one-month supply only lasted 3 weeks, so now I'm preparing the food myself. It wasn't what I wanted to do, but for money reasons, I'll keep doing it. If you have the cash and are busy, Chi Dog is a solid choice.

(4.0)
The food is fantastic, and my
by Jasmine Marques

The food is fantastic, and my pup absolutely adores it. However, I must express my disappointment with the customer service. Despite receiving two emails promising a response, I haven't heard back on either. While the product is top-notch, the lack of communication leaves much to be desired.

(2.0)
I only received a partial order without
by Dog Mom in CA

I only received a partial order without any communication regarding the missing items. It became worrisome when the trial package, crucial for my sensitive dog, was delayed and incomplete. This leaves uncertainty about their reliability and raises questions about their subscription service.

(4.0)
My doggos adore the food and lick
by Anonymous

My doggos adore the food and lick their plates clean. This has never happened before! Opportunities: 1. A marking mechonism on the packagin would be helpful to more effectively segment for multiple meals. 2. The site links ain't allowing me to setup an account.

(5.0)
Dealing with my dog's Cushing's disease
by Laura Hilb

Dealing with my dog's Cushing's disease and chicken allergy was a challenge until I discovered Chi Dog. The Fire Diet has proven to be a great solution. Both my furry friend and I are content with the product, addressing our specific dietary needs effectively.

(5.0)
Chi Dog is Great!
by Esther Garcia

Chi Dog is Great! Dr. Bohrer was amazing, and we met with her to talk about Isabella’s diet needs based on her health records. Very happy with the personal care and time Dr. Bohrer, Sara, and Jen gave us! Thanks!!

(5.0)
A bit of a hiccup
by Amanda M

A bit of a hiccup with the initial order, but let me tell you, their customer service was A+. They went above and beyond, and now your dog's living the dream with that new food. Happy pup, happy you! 🐶

(5.0)
Got our 2nd package.
by Stacey

Got our 2nd package. It's taking longer for our 2 girls (Rat Terriers) to get used to new food. We like fresh ingredients and how they're made. More updates coming soon.

(5.0)
Chi Dog's Wood Diet is the only food
by Beth

Chi Dog's Wood Diet is the only food my chihuahua loves. It was recommended by a holistic vet for her health issues. She licks the bowl clean and always wants more.

(5.0)
I gotsta say, my dogs are nuts for this grub.
by Tiffany

I gotsta say, my dogs are nuts for this grub. Dig the helpful guide book on serving sizes 'n transitioning. Packaging's real cool too. Love love love it all!v

(5.0)
They're on top of their
by Wendy C

They're on top of their game when it comes to answering questions, and their dog food? A-grade quality with fresh ingredients. Your pup's dining like a king!

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