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  • michael sheffield reviewed
    BadlandsRanch.com

    So, I tried ordering from this company, and the whole experience was pretty frustrating. My order was supposed to ship on the 25th, but five days later, the carrier's website still said it was "en route for processing." I reached out through their online chat, but the reps didn't seem too bothered by the delay. They told me to wait until it had been seven days, even though it was clear the package never shipped. After more calls and explaining the situation multiple times, they finally decided to send a replacement. It took three more days for the order to show as shipped. Plus, when ordering, I had to wade through endless pages of upselling. While the product itself is decent, the service and overall experience were disappointing. I'll be taking my business elsewhere.

  • Michael & Jay reviewed
    BadlandsRanch.com

    I ordered some dog food from Badlands on November 29th, thinking it would be a smooth process. They charged my Visa right away and promised delivery by December 6th. Got an email saying it shipped on December 1st with a tracking number. Checked on the 6th, and it was supposedly "out for delivery," but it didn’t show up. Two more days passed, and still nothing. Called them up, and they casually mentioned it never actually shipped. I checked Reddit and the BBB and found lots of folks with the same issues. It’s hard to tell if it's just bad management or if they’re hoping people will just give up. I hope Katherine Heigl isn’t endorsing something so unreliable.

  • Loida Feliciano reviewed
    Frenchie.shop

    I have yet to still receive my package since I ordered it on end of October . Highly disappointed since is my first time ordering from them . I contacted CS they said it’s on its way . They re sent it instead of the refund let’s see .should of done my research there located in china before ordering do your research