I've been with Badlands Ranch since 2023. Originally, it was all about their dog food, but it got a bit pricey, so I switched to their Superfood 20 powder with a sweet deal of free beef liver treats each month. My dogs loved it! Fast forward to November 2025, and suddenly, no more free treats. I've been calling and emailing, trying to sort this out. They kept saying the treats were a one-time deal, but I had them consistently from 2023 to 2024. Veronica, the customer service rep, was no help, talking over me and saying I'd need to call every month to get my free treats. While my dogs dig the products, dealing with Badlands' customer service is just frustrating. I'm fed up and probably done with them.