Reviews Summary

WeatherBeeta.com has a 2.6 - star rating from 7 reviews, indicating a low level of customer satisfaction!

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3 Reviews
Rating (1.0)

About company

For over 25 years, WeatherBeeta has been a global leader in designing and manufacturing horse clothing, setting trends with advanced design and top-tier materials. From the outset, their experience, technological prowess, and commitment to quality have positioned them as the world's foremost equestrian brand. With a legacy of innovation, WeatherBeeta stands as a beacon of excellence in the industry. Operating in four countries and expanding, their outlets reflect the brand's growing global reach. Daily, WeatherBeeta's expertise continues to flourish, reinforcing its status as the go-to choice for equestrian enthusiasts seeking cutting-edge designs and uncompromising quality.

Key Details:                                                                  

  • Location: The company is headquartered in Easton, Pennsylvania, United States.
  • Founders: WeatherBeeta.com was founded by Michael Bucknell.
  • Foundation Date: The company was established in the year 1999.

Customer reviews

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(1.0)
Weatherbeeta's service has left me thoroughly frustrated
by Tina Huston

Weatherbeeta's service has left me thoroughly frustrated. Despite advertising available blankets on their website, I received confirmation of my order, only to be later informed that the chosen blanket wasn't in stock, leading to a refund. The communication breakdown between their website and inventory is bewildering. Adding to the ordeal, the customer service team displayed a snotty and obnoxious attitude, showing a clear disregard for customer needs. It's astonishing that, after four decades, Weatherbeeta struggles with basic inventory management. Their dismissive approach toward understanding why the blanket was needed showcases a lack of customer empathy. This incident has made it evident that Weatherbeeta doesn't prioritize customer satisfaction or retention. The antiquated POS systems and the apparent indifference to customer needs have led me to conclude that I won't be doing business with Weatherbeeta any longer. A disappointing experience that highlights significant shortcomings in their service and operations.

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(2.0)
Horrible customer service.
by Anonymous

Horrible customer service. Got a therapy tech turnout with the panel inside. It’s like a fleece fabric that pushes wrong way, so won’t straighten out. Weatherbeetas reply was ... not their problem. And didn’t help me with this issue. Pony had it on 6 hours and it’s useless now. I hoped for better service from big company.

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(5.0)
I purchased a few jodhpurs, but one pair was too large
by Paula

I purchased a few jodhpurs, but one pair was too large, so I needed to return them. There was an issue with the return form online, so I reached out to customer service by email. They sorted it out fast, and I got my refund soon after. Quite happy with the servce.

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(3.0)
The dog coats are of good quality
by Elizabeth

The dog coats are of good quality. However, despite measuring accurately, they are too big. If you order the wrong size, they won't exchange it, and you have to return it at your own cost for a refund.

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(5.0)
This is great!
by Katie Ellrich

This is great! My dog won a contest and got a nice coat. It's comfy, well-made, looks cool, and super waterproof! Service and product are awesome! I'll use them again for sure! Fully recommend them!

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(1.0)
Poor customer service experience
by Sara Lemere

Ashley Williams provided the worst customer service. Despite being a recurring customer, they showed no concern. I received a defective blanket, and they refused to reimburse, return, or replace it.

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(1.0)
Terrible customer service from Ashley
by Sara Lemere

Terrible customer service from Ashley Williams. They don't value repeat customers at all. Got a faulty blanket, and they flat-out refused to give a refund or replace it.

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