Reviews Summary

TheraPetMD.com has a 4.3 - star rating from 13 reviews, indicating a high level of customer satisfaction!

5 stars
10 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
2 Reviews
Rating (1.0)

About company

Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're committed to keeping tails high and whiskers twitching with joy. Our mission is to ensure pets live in a joyful and relaxed setting. We strive to bring happiness and comfort to every pet's life.

Key Details:

  • Location: The company is headquartered in Sheridan, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2012.

Customer reviews

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(1.0)
This Product Does Not Work!
by Deric Prescott

This Product Does Not Work! Seduced by their convincing adds that their product releases magic scents that can help keep cats calm and reduce accidents outside the liter box, I purchased their product seeing that they have a 100% MONEY BACK RISK FREE TRIAL guarantee that promises that if their product does not work, you get your money back. All over their homepage they repeat this claim. I should have realized that a product claiming to be magic is about as useful as magic beans and when went to get my money back the 100% money back risk free trial had some exceptions that were conveniently NOT included on their home page. You have to pay return shipping and pay $9. I reiterated to them that a money back guarantee risk free trial means just that. They offered to knock 30% off what I paid but for a product that is cute, the little duck diffusers are precious, the product itself does not work. There is nothing magic about their product and my cats had zero reaction to them despite my having 4 diffusers. It is a shame to take advantage of cat lovers, especially those who are having struggles with their cats and sadly will try anything - including being scammed - to make life easier for their pets. THIS PRODUCT DOES NOT WORK, the diffusers will leak all over the floor leaving an oily residue and causes damage to wood flooring, but it does nothing to help alleviate the stress and anxiety for the cats. The one thing it does do is cause stress and anxiety for consumers who pay a lot of money for magic oily water looking for any sign that their investment for their pets will work. It does not work and is an absolute waste of money and charging people return shipping and $9 for what is supposed to be a 100% money back risk free guarantee is truly false advertising and a deceptive business practice. There are no little exceptions or notations on their home page warning people in fine print that what they are advertising in giant print is a lie. Buyer beware - stay away from this product. If it works for you - that's amazing and congratulations. It is more likely a person hoping and believing something to be true and thinking it is working (the power of suggestion) rather than it actually working. It is a more effective and better value to buy a can of lavender Febreze and spray it once a day in that you would at least have something to smell whereas this magic useless water does absolutely nothing.

(5.0)
I adopted an older cat (10 y/o) from a shelter 6 years ago
by May

I adopted an older cat (10 y/o) from a shelter 6 years ago who had been returned 3 times due to her fearfulness. We formed a close bond. Four months back, another older cat (9 y/o) arrived at the shelter and no one wanted him because of his age (Maine Coon). I decided to give him a shot, but my home became chaotic. B**** went back to being fearful and A**** turned into a bully! I bought the Calming Diffuser Kit and set it up in 3 places. It took about 2 weeks, but it does help! It’s not perfect, but A**** has chilled out and B**** isn’t hiding. I just ordered more refills for 180 days. Thanks Therapet!

(1.0)
Poor customer service
by Julienne

Unfortunately it did not help my cats, made them lethargic and loss of appetite and stayed clear of them. Decided to do the 30 day return if "it did not meet my expectations" Got the 30% off offer which was for me $14,00 or return it with $9.00 restocking fee and shipping return at my cost. I decided on the latter and then get yet another email to send pictures and then if approved an address to send back to...and that it must be sealed and unused,,,what????? how would i know if it was not to my expectation if I did not try or use it!!!! Still no resolution!

(5.0)
Therapet really responds to questions and delivers on schedule.
by Alan B

Therapet really responds to questions and delivers on schedule. I’m in Australia, and it arrived in just 5 days. Plus, this product is very good at what it’s meant to do. My two cats stopped fighting and kept quiet at night. I was so pleased I told a friend with 10 indoor cats on his farm who was having a tough time with their fights and mess. He bought 3 diffusers and called me the next day, amazed at how well and quickly the product worked. I’ve now ordered 24 refills in one go, haha. Definitely worth it.

(5.0)
I bought two diffusers to try out wiht my dog.
by Liliana Francisco

I bought two diffusers to try out wiht my dog. He used to get anxious when we left him alone. After moving, being alone became tough for him. We saw him on camera howling and pacing by the door. Since using TherapetMD, he doesn’t howl by the door anymore. He seems more relaxed and less stressed. I have one in his sleep room and one in the hall. Our place is around 1,600 sqft., and two work well for us. No smells or scents are noticed. I’ve told all my friends with pets about it.

(5.0)
We have a standard poodle who is just
by Norma

We have a standard poodle who is just like a poodle: lively, noisy, pees when she's happy. TherapetMD has really helped with her barking and jumping when we come in the door. It's like she’s a new dog. I've bought enough bottles to last a year and even gave one of the diffusers to a neighbor with a wild toy poodle.

(5.0)
My involvement with this company was amazing.
by Lillian

My involvement with this company was amazing. They assisted me in locating my order. They even offered to replace it if I couldn't find it, though it was Canada post that lost it. Eventually, it was found. Therapet was brilliant. Their customer service was excellent. Thank you, Therapet!

(5.0)
I have five cats - three boys and two girls.
by anj

I have five cats - three boys and two girls. One of the males has health issues and is quite dominant. This product has been great for keeping everyone calm. I can always tell when it's time to refill, as the cats get edgy when the bottle is empty. I'll stick with this for a while!

(4.0)
Ordering my refill was easy, and the extra
by Kathy

Ordering my refill was easy, and the extra offers were good. This really works! My rescue dog was peeing everywhere, but putting a defuser in two rooms stopped it there. That's why I'm getting more for the other rooms. It honestly works!

(5.0)
The site is quite easy to use and often has good deals.
by Alison

The site is quite easy to use and often has good deals. Most importantly, my rescue cat is now “Mr Joyful Purr” instead of “Mr Nervous Hider”. I adore him; he enjoys chilling at home now that Therapet has him covered. Thanks :-)

(5.0)
As new dog owners, we found more than we anticipated with the breed.
by Barbara Frierson

As new dog owners, we found more than we anticipated with the breed. We needed quick fixes for crate training while also remodeling our home. Saw noticeable improvements right from the start. We'll keep using it!!

(5.0)
Easy to check out first.
by Kade

Easy to check out first. This has been a fantastic product. It really helps with our rescues. Strongly recommend this product; it’s a valuable aid in behavior management.

(5.0)
After getting the TherapetMd plugin
by Suzi Hirnich

After getting the TherapetMd plugin, our household feels calmer. It's cost effective too. We're glad we tried it!

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