Reviews Summary

Expedia.com has a 1.5 - star rating from 2 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Their travel brands cater to diverse travelers, ensuring everyone finds the perfect trip at the best value. By connecting partners of all sizes with a vast network of travelers, they provide access to invaluable data, tools, and technology, empowering businesses to thrive. Embracing travel as a force for positive change, they believe in its ability to foster connections, expand perspectives, and unite people across the globe. With a mission to facilitate global travel accessibility, they strive to unlock opportunities for individuals worldwide. Their commitment lies in powering travel experiences that enrich lives and promote inclusivity, fostering a world where everyone can explore and connect.

Key Details:

  • Location: The company is headquartered in Seattle, WA, United States.
  • Founders: Expedia.com was founded by Rich Barton.
  • Foundation Date: The company was established in the year 1995.

Customer reviews

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(1.0)
We booked a hotel with Expedia.
by Anonymous

The room didn't have proper air conditioning and the second room was on another floor which had a sewage problem. This room was 81 degrees when we were offered it. The hotel said they couldn't refund because we booked through Expedia and then Expedia said it was up to the hotel. They don't take care of issues. They just make sure they get their money. DO NOT USE THEM.

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(2.0)
Horrible experience with this company.
by Rob

Horrible experience with this company. Be careful when using their website to book. I made a mistake and called right away to fix it. After a long wait, they said it was my fault and would cost me double to change.

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