Reviews Summary

Brilliant has a 4.7 - star rating from 7 reviews, indicating a high level of customer satisfaction!

5 stars
6 reviews
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Rating (1.0)

About company

Brilliant.org is an interactive online learning platform focused on STEM education, offering courses in math, science, and computer science. Founded in 2012, the platform emphasizes learning through problem-solving rather than traditional video lectures. Brilliant provides bite-sized, engaging lessons designed to improve critical thinking and logical reasoning skills. With over 10 million users, it caters to students, professionals, and lifelong learners worldwide. The platform's innovative approach makes complex concepts accessible and enjoyable, fostering a community of better problem solvers.

Key Details:

  • Location: The company is headquartered in San Francisco, California, United States.
  • Founders: Brilliant was founded by Sue Khim.
  • Foundation Date: The company was established in the year 2012.

Customer reviews

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(5.0)
Brilliant: Your New Favorite Learning App

I gotta say, Brilliant is a total game-changer! At first, I thought it was just another game app, but turns out it's a whole education in itself. This app is seriously awesome. Spent about five weeks diving into all the courses without a subscription, and by the end, I was hooked and subscribed right away. Whether you're a student dealing with tough concepts, a newbie looking to learn, or even a senior wanting to spark some curiosity about the world, this app's got you covered. It's perfect for anyone who's ever wondered, "Why?" Honestly, I think they should start using this in schools from a young age. Highly recommend!

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(5.0)
Perfect App for Teens and Great Support!

My teenager can't get enough of this app, using it every day. He struggles with traditional classroom learning, but this app lets him go at his own speed. We ended up getting an annual subscription. Funny thing, I accidentally signed up for two subscriptions while testing it out. I reached out to their support team, and they were super understanding. They agreed to refund the accidental subscription, which was a relief. An actual person responded to my email, which was refreshing. I definitely recommend this app. Steph at Brilliant mentioned they're constantly improving and adding new courses, which is exciting!

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(3.0)
Monthly Option, Please!

I was really hoping to try out this service for a few months to see if it fits with my kids. Honestly, I'm getting kinda tired of these companies forcing you to pay for a whole year upfront. Why not just let us pay monthly? Even if it's a bit more per month, I'd be willing to do that. It'd be great to have the option to save some money if you decide to pay for the entire year, but not everyone wants to commit to that right away.

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(5.0)
I started a trial but then got sick

I started a trial but then got sick, and when I was better, I saw a bill for a full year. I just replied to the billing notice, thinking it was automated, but within a day, I got a response from a real person (I had already written off the $127). Great service, really. Thanks, Sandy.

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(5.0)
Instant Refund, Fantastic Customer Service!

My kid accidentally subscribed to this app through a YouTube link. I contacted Brilliant, and they refunded my money right away. No hassle at all. Steph handled my situation and was super helpful. Real nice guy. Thanks a lot.

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(5.0)
Steph to the Rescue! Problem Solved Fast

When I had an issue, I reached out to customer support and got connected with Steph. She was super friendly and managed to sort out my problem really fast. It was a pleasant experience, and everything was resolved quickly.

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(5.0)
Sandy's Service Shines Bright!

I gotta say, Sandy was awesome! She got back to my message super fast and took care of exactly what I needed. Plus, she was super friendly about the whole thing. Really top-notch service!

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