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Shoe Store

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Cleens is 21 out of 50 best companies in Shoe Store on RealReviews.io

Customer reviews

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Summary

Cleens has a 4.5 - star rating from 8 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    88%

    7 reviews

    7 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    12%

    1 reviews

    1 reviews

  • J

    Junior PW

    1 reviews

    Belgium

    Not just CLEENS but truly CLEEN!

    Not just CLEENS but truly CLEEN! Let me share my experience The models were unique and really genuine, which made me a fan. So, I decided to buy my first Cleens, the Aero Runner Olive... Holding a Cleens in your hand is even more amazing, the material quality and style take your breath away. If there’s ever a problem, Cleens stays CLEEN. The return or exchange process is very easy—just a few clicks and your issue is fixed in no time. Need to reach customer service? I tried it for you! I contacted them because my package got stuck at customs, and they replied in less than 3 minutes with a ready-made fix for my issue. Plus, they often offer small discounts just to show their care and prove that their customers are very important to them. Finally, I don’t need to convince you about the quality and design of Cleens products, it’s clear since the products speak for themselves. What I can promise is the effort, work, and fast service Cleens gives to make sure customers are happy. Not just CLEENS but truly CLEEN!

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  • M

    Michael Donnelly

    1 reviews

    United Kingdom

    The delivery was great and the trainers are really good.

    The delivery was great and the trainers are really good. The only problem was when I signed up, it said I’d get £10 off, but that never came through. I emailed Cleens but didn’t get any answer. I know £10 isn’t much, but the trainers plus delivery cost £195.00. It would have been nice to get a reply or maybe £10 off the next buy.

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  • K

    Karl Baker

    1 reviews

    United Kingdom

    I bought something in the summer sale not long ago

    I bought something in the summer sale not long ago, but soon after, I found out it was out of stock. Tegan from customer service was great, did more than I expected to help me. She gave me a £25 discount for the problem and even got the item restocked. Amazing service, amazing support, and really good quality stuff.

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  • D

    Dayle George

    1 reviews

    United Kingdom

    After getting my first pair of Cleens trainers

    After getting my first pair of Cleens trainers, I havn't wanted to get any other brand. Really nice comfort and really good quality. Loads of styles to pick from. Service was good and prices are fair for how much shoes cost now. I’d definetely tell anyone to try Cleens if they never had them before.

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  • S

    Sade Marshall

    1 reviews

    United Kingdom

    I’m probably done with Nike and adidas now.

    I’m probably done with Nike and adidas now. I really like these shoes. I got a pair of grey aero runners and they feel so good. The designs on every style are really nice. Next, I plan to get a court pair. I’d suggest them to anyone.

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  • k

    kzari

    1 reviews

    United Kingdom

    Ordered a pair of these earlier this year and

    Ordered a pair of these earlier this year and they are just amazing. Great size, shape, and fit, especially if you prefer chunky shoes! Absolutely smashing it!

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  • J

    Jordy

    1 reviews

    Netherlands

    Normally I dont leave reviews

    Normally I dont leave reviews but these shoes are really great super comfy and high quality. I can definetly suggest everyone try these shoes!!

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  • V

    Vassili

    1 reviews

    France

    Scam

    I placed an order with Cleens over a month and a half ago, it was the worst consumer experience of my life, I advise you to think twice before giving money to scammers. Having not received my package, I decided to contact the after-sales service, know that I have never seen such incompetent after-sales service. I have been led around in circles for 45 days without any solutions, after 20 reminders in 45 days I still have the same automatic response from *** who really seems to take enormous pleasure in making fun of me. I am extremely disappointed with the treatment received by a so-called "luxury" brand which in no way reflects the seriousness of the chosen positioning, I do not think that this brand will last in time given its ridiculous seriousness with the customer and in view of the recruitment of extremely unserious people like this Tegan. Please know that I will share my dissatisfaction on all possible online sites. Signed a customer who found himself with less than 260€ and without shoes!

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Rating on other websites

  • Trustpilot

    4.1

  • TenereTeam

    5.0

About Cleens

Cleens is a British footwear brand known for its high standards and stylish designs. Each pair is crafted in the UK with a focus on quality and sophistication. The brand caters to individuals who appreciate timeless style and exceptional craftsmanship. Cleens combines modern aesthetics with premium materials for a refined footwear experience. Designed for those with good taste, the brand delivers elegance and comfort in every step.

Key Details:

  • Location: The company is headquartered in Huddersfield, West Yorkshire, United Kingdom.
  • Founders: Cleens was founded by Adam Lawrence.
  • Foundation Date: The company was established in the year 2021.

  • Translation language