Bought shoes twice off tiktok. First ones were too big so had to return them. Second pair came not as good as the first. Box was messed up, shoes had little marks, no paper except the one stuffed inside, and laces were all undone like someone tryed them on. I still kept them 'cause I liked how they looked and they fit fine. Messaged them about maybe getting some money back. Service was really bad. Talked to different people each time, and none said the same thing. They said tiktok don't allow refunds but I’m not sure that’s true. If it is, they could still offer something. After that they just stoped caring and didn’t help. If they had done better I would have got more shoes from them, but they let me down.
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