Reviews Summary

KlassWagen.com has a 4.0 - star rating from 4 reviews, indicating a high level of customer satisfaction!

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Rating (1.0)

About company

Klass Wagen is a highly regarded car rental company in Romania, known for its integrity, honesty, and teamwork. Starting with seven cars, the company now has a fleet of over 3,000 vehicles, including family cars, automatics, SUVs, hybrids, and vans. With locations in Romania, Hungary, and Portugal, Klass Wagen aims to expand further. The company offers excellent quality-to-price ratios and premium services, with many positive customer reviews as proof. Klass Wagen operates 24/7, ready to meet diverse rental needs.

Key Details:

  • Location: The company is headquartered in Otopeni, Romania.
  • Founders: KlassWagen.com was so-founded by Norbert Sabou.
  • Foundation Date: The company was established in the year 2005.

Customer reviews

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(1.0)
Terrible service - not recommended

My husband booked a car rental and paid a deposit of 170 euros online for our holiday in Portugal. We were supposed to collect the car in Faro but on arrival we were told that they would not take my husband’s credit card as the card did not have his full name on it, just his initials and surname. We had passports and other cards to identify ourselves and other forms of payment but they would not accept any other form of payment and cancelled our booking. They also refused to give our deposit back. It was a bizarre experience. We had to leave and rented a car from Europcar. Would not recommend. Terrible customer experience.

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(5.0)
one of the finest crews at Klass

one of the finest crews at Klass Wagon Miss. Aurilene Oliveira is amazing at handling customer needs when returning the car. She is very quick and reliable. Thanks for everything, I had a great time in Lisbon. Thanks to the whole team.

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(5.0)
The Skoda Octavia we booked wasn't

The Skoda Octavia we booked wasn't there at the KW car park, but they gave us a bigger car class for free. The car had only 6 km, brand new. Paperwork took less than 7 mins, which was nice ;). I'd recommend and use them again.

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(5.0)
Car rental was budget-friendly

Car rental was budget-friendly, decent car, good service. But, suggest taking excess waiver insurance. Had a tire issue, no spare or jack, cost €308 for help. WhatsApp comms were quick, shuttle was useful.

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