Reviews Summary

EconomyBookings.com has a 2.8 - star rating from 5 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
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0 Reviews
1 stars
2 Reviews
Rating (1.0)

About company

EconomyBookings.com has emerged as a leader in Europe's Internet booking market, extending its services to over 150 countries. Guided by the motto "Providing quality service at an affordable price," their philosophy centers on facilitating global car rental bookings. Committed to customer satisfaction, the company ensures support throughout the entire rental process—before, during, and after. With a dedicated team of specialists, clients can rest assured that any concerns or issues related to reservations will be promptly addressed, offering a secure and comprehensive car rental experience. EconomyBookings.com stands as a reliable choice for those seeking quality service with budget-conscious options.

Key Details:

  • Location: The company is headquartered in Riga, Latvia.
  • Founders: EconomyBookings.com was founded by Igor Demchakov, Alen Baibekov.
  • Foundation Date: The company was established in the year 2008.

Customer reviews

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(5.0)
I made a booking back in January, but now
by Suzanne

I made a booking back in January, but now I want to switch to an automatic car instead of a manual. Economy Booking is one of the few places where you can find smaller automatic cars, which is handy in Europe where big cars are hard to park. This morning, I called three times and chatted with three different guys. They were all helpful in explaining how to cancel one booking and make another. I've used Economy Bookings before without any problems. :) I'm not a big fan of the no cash refund policy, but considering the cheaper prices, I'm okay with using the credit in my E-wallet. It worked out well!

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(4.0)
Well, things seem alright.
by Michael B

Well, things seem alright. We've sorted out our booking, made the payment, but haven't picked up yet. The website could be easier to use, but the helpline was alright and guided me through. I reckon they should highlight more about the extra charge for cancellations without rescheduling.

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(1.0)
Absolutely dreadful experience!
by Eva V

Absolutely dreadful experience! Initially, my rental process went smoothly until the return, where chaos ensued. Despite leaving the keys and receipt as instructed, I was hit with an unexpected $500 charge days later. Attempts to resolve the issue with a responsive woman were futile; she remained silent despite providing evidence of my absence during the alleged extra rental days. Five months later, still no resolution. This service is an utter disappointment, testing my patience and showcasing a complete lack of accountability.

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(1.0)
A site best avoided! It presents
by Bev

A site best avoided! It presents questionable or non-existent car rental options with ZERO flexibility for cancellations or modifications. Refunding incurs a hefty $65 processing fee, and the reimbursement, if it happens, takes a painstaking 3 weeks. The suggestion to use the "refunded" amount as credit is impractical, as many reputable providers only permit partial payments online. Unsettling business practices at play here.

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(3.0)
Puzzled by the inconsistent pricing
by JOSE

Puzzled by the inconsistent pricing between my PC and phone. The disparity is frustrating, and the two-day no-refund policy for plan changes adds to the dissatisfaction. It's disheartening when pricing isn't transparent and flexibility is limited. Hope the company addresses these concerns for a more customer-friendly experience.

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