Reviews Summary

Budget.com has a 1.0 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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3 Reviews
Rating (1.0)

About company

Avis Budget Group, Inc. is a leading global provider of transportation solutions through its Avis and Budget brands, with over 11,000 rental locations in approximately 180 countries. They also own Zipcar, the world's leading car-sharing network, with over one million members. The company operates most of its car rental offices directly in North America, Europe, and Australasia. In other regions, they primarily work through licensees. Avis Budget Group is committed to offering convenient and flexible transportation options worldwide.

Key Details:

  • Location: The company is headquartered in Parsippany, NJ, United States.
  • Founders: Budget.com was founded by Morris Mirkin.
  • Foundation Date: The company was established in the year 1958.

Customer reviews

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(1.0)
I want my cash refunded!!!
by Elisa

I want my cash refunded!!! We, 2 students, saved up for a California trip and rented a car costing 460 a week. We were 5 minutes late dropping off the car and had to pay 900 extra dollars!!!!!! Workers gave us different reasons for the 900 extra charge. This is nuts, I will never book with this company again and will do everything I can to get my money back!

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(1.0)
Get ready for a long wait to get your ‘security
by Malcolm

Get ready for a long wait to get your ‘security deposit’ back. Budget says it’s been sent, but they don’t actually send it! They just let the pre-authorization expire, and the bank then cancels the transaction if it’s not claimed by the company within a certain time. This can take up to 2 months in some cases.

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(1.0)
The car experience was good,
by Anonymous

The car experience was good, but when we returned it, they took all $1817 we paid. We had proof of payment, but lost our commonwealth account because we couldn't fix it up. The payment came 4 weeks later with no communication. Now, we're in debt collection. Never using this company again.

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