Reviews Summary

ACE Rent A Car.com has a 2.7 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

ACE Rent A Car is an independent car rental brand offering affordable services. The company operates in over 50 countries worldwide. ACE provides a variety of rental options to meet diverse customer needs. Known for its competitive pricing, the brand caters to both local and international travelers. ACE Rent A Car is dedicated to providing reliable and accessible transportation solutions globally.

Key Details:

  • Location: The company is headquartered in Indianapolis, Indiana, United States.
  • Founders: ACE Rent A Car was founded by Robert Sorensen, Ken Osterand.
  • Foundation Date: The company was established in the year 1966.

Customer reviews

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(4.0)
My 4th time getting a car from these folks.
by Toby G

My 4th time getting a car from these folks. Price is unbeatable and the help (Daniel, I think) good. Even though they're popular and there's a big line 3 out of 4 times, service is quick (they got 4 or 5 working counters) so you don't wait too long. The car (I always get a Camry) was in great shape. The only reason it's not 5* is there's no direct shuttle from LAX (as far as I know); you first go to the shuttle parking lot to catch the ACE shuttle.

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(2.0)
Avoid this company
by Andrew

Avoid this company I booked a car 13 days ahead with "Ace Rent a Car" through QEEQ.com. Paid a deposit. Reservation confirmed by email. Landed at Manchester airport as planned. Called to arrange the shuttle, only to hear no car was available due to one vehicle being in an accident. No help given. No other options suggested. No warning. Avoid both of these companies. Use with caution.

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(2.0)
Rented a car for 13 days online, assured
by Anonymous

Rented a car for 13 days online, assured I had CDW but got an excess insurance too. At Toronto office, told no excess insurance, need to pay $305 more. Later told I had CDW but no 3rd party liability, in terms but not mentioned. Liars; don't do business with them, went elsewhere.

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