Reviews Summary

Prime Prometics has a 3.5 - star rating from 35 reviews, indicating a low level of customer satisfaction!

5 stars
14 Reviews
4 stars
5 Reviews
3 stars
5 Reviews
2 stars
6 Reviews
1 stars
5 Reviews
Rating (1.0)

About company

Prime Prometics is a prominent advocate of the Pro-Age movement, specializing in pro-age makeup designed specifically for mature women. Their mission goes beyond cosmetic enhancement, aiming to boost inner confidence while enhancing external beauty. By creating products that promote healing rather than concealing, Prime Prometics sets itself apart. They empower mature women with informative resources, educating them about their rights and fostering a supportive community that embraces the wisdom that comes with age. Each purchase from Prime Prometics contributes to their commitment to help mature women live their lives to the fullest, embracing the prime of their years with grace and vitality.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: PrimePrometics was founded by Kaspars Eglitis, Davis Siksnans, Janis Boss.
  • Foundation Date: The company was established in the year 2018.

Customer reviews

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(1.0)
I was really excited to try out
by Zoe

I was really excited to try out the lash serum and mascara from this company, especially with all the talk about a "money back guarantee." Unfortunately, my experience was far from positive. After using the serum for three weeks, my eyes were constantly stinging, and there was no noticeable improvement in the length or condition of my lashes. The mascara felt like tar and smeared all over, giving me a panda-like appearance. Disappointed, I reached out to Prime for a refund, as promised by their "30-day money back guarantee." However, instead of a refund, they offered more products. It left me puzzled – if I had a negative reaction to their products, why would I want more of them? I insisted on a refund, in line with their website policy, but it seems like I might have a tough battle ahead based on the reviews I've read. It's frustrating when companies don't stand by their own policies. This turned out to be an expensive mistake, and I won't be making the same error again. In my opinion, the mascara from this company is the worst I've used in years. If you're looking to spend your money on something worthwhile, I'd suggest trying out Rumi Mascara or UK Lash serum, both of which actually deliver on their promises.

(1.0)
I bought Mascara once and it was just okay.
by Pam R

I bought Mascara once and it was just okay. I decided to order again, trusting the claims of the eye pencil gliding on smoothly. I thought I had ordered two eye pencils in different shades. In a hurry to leave, I just made the order. When it arrived, I was surprised to find one item was a liquid liner. Seriously, I am 71 and have small eyes from age. I haven’t used liquid liner since I was 16, and that was just a trend back in 1970. Then I opened the pencil eye liner, the one that was supposed to glide on easily??? Well, the color fell out of the holder. I put it back in two or three times, clearly broken. I even tried to hold it and glide it under my eyes. It didn’t glide but really pulled on that sensitive, thin skin under my eyes. I have no good things to say about these products. I will return them and ask for a full refund.

(5.0)
I recently tried the Prime
by Jill D

I recently tried the Prime Prometics mascara, and let me tell you, I've tried hundreds of mascaras - some used once, some never, and some until they dried out - and I've given away quite a few. But Prime Prometics is not one I'll be sharing, leaving, or giving away. Seriously, it's like the best thing since sliced bread. No exaggeration! I like a good amount of mascara, and with 3 coats of Prime Pro, my eyelashes are thick, unclogged, and wonderfully long! Hooray! Finally, a waterproof mascara that doesn't require tugging. I also got their "water" product with its handy top, and it removed my waterproof mascara and all my makeup beautifully. I absolutely love it - I mean, I really, really love it! 🎉

(5.0)
I ordred the prim lash to give
by age

I ordred the prim lash to give it a try after seeing much advertisin. I believe I am somewhat of a mascra expert havin used absolutely hundreds over the years!! I'd definitly consider myself a skeptic, and not easily influenced on new products - but to cut to the chase, I fancied givin it a chance, and I'm so glad I did, delivery was around a week, and havin tried it this mornin, I've found it to be an excellent product which I would be happy to recommend, I am 63, my usual mascra is Hourglass also a very good product - but more expensive. So I will continue to use prim lash and hope that the long term effects are also beneficial as promised.

(5.0)
I've always had problems with make-up that upsets
by Jessica

I've always had problems with make-up that upsets my sensitive eyes. Even products that claim to be 'ophthalmologically tested' or 'hypoallergenic' often irritate. If only I had found Prime Prometics sooner! I recently bought their bundle of three items (PrimeLash Mascara + PrimeEyes Eye Brightener + PrimeEyes Glide Eyeliner). I've used them for over a month now. They apply smoothly, stay in place, and don't irritate my eyes at all. It's great to wear make-up and feel good throughout the day. These three products gave me a great, lasting look. Try them; you'll be pleased!

(2.0)
After eagerly awaiting the arrival
by Mrs Andrea Mi

After eagerly awaiting the arrival of the eyeliner, I must say I'm rather let down. It didn't glide on smoothly as advertised, and the amount of eyeliner in the pen is quite minimal. I ran out of eyeliner surprisingly quickly, even though I hadn't used it much. I tried to salvage some more product by taking the pen apart, but there isn't much left. I might attempt to release it with a pin, but it's disappointing to receive so little product for the price. Unfortunately, I won't be purchasing it again.

(1.0)
I had to rate this company, but if I could, I would
by gg

I had to rate this company, but if I could, I would give it negative five stars. I bought this mascara because it seemed nice, and I liked the 100% return policy. However, after paying for shipping both ways, I'm now down over $50 for a product that just doesn’t live up to what I thought. I visited UPS, and they told me that the return address given by customer service (Tatesha Robins) isn’t real. Even after asking several times for a return label, I still have not gotten any reply.

(2.0)
I purchased the black mascara, and it’s not good at all.
by Gara

I purchased the black mascara, and it’s not good at all. It needs many layers just to get a bit of definition. My lashes felt stiff, and after a few hours, it looked like I wasn’t wearing any mascara. Plus, it's hard to remove well even with a good eye makeup remover. My lashes are delicate, so I don't want to be rubbing them. For £28 plus £5.95 postage, I thought it would be better. Don’t spend your cash; there are much better and cheaper options available.

(4.0)
I've tried various products, experiencing
by Yvonne

I've tried various products, experiencing mixed results. Nourish and Pearl in the trio stand out, while the pigment ones fall short. The lip gloss is passable, but the lipstick colors don't suit me; limited variety disappoints. On the bright side, mascara, eyeliner, and eyelash enhancer perform well. Customer service is a highlight, swiftly resolving any issues. Eyeing the pricey eye cream, I hope for a sale in the future to reconsider.

(2.0)
I tried Primelash mascara from Prime Prometics.
by Brig

I tried Primelash mascara from Prime Prometics. I read reviews & thought this sounds perfect for my age group, a lady in my 70s. It was more expensive than my usual mascara but it sounded so promising. Yet, it was no better than cheaper brands I have purchased. It didn’t last very long even though I spent time building up layers. It left a black line underneath my eyes at a cost of £28 plus £5.95 for delivery. Not value for money.

(5.0)
I initially purchased your mascara.
by Trish H

I initially purchased your mascara. In my 55 years of using makeup, this is the best mascara I’ve ever tried, and I've definitely tried many brands and types over the years. I was so pleased that I ordered 2 eye colors and 2 eyeliners next. I love how it applies smoothly and stays put while still being moisturizing. Thanks for the great products. I’ll be ordering again.

(3.0)
Regrettably, the mascara didn't meet
by George

Regrettably, the mascara didn't meet my expectations. Despite my initial optimism, the product falls short as it requires multiple coats, resulting in clumpy lashes that dry brittle. On a positive note, the online ordering process and interactions with the company were satisfactory. It's reassuring that they consider the needs of mature women.

(5.0)
The mascara leaves my lashes feeling
by Kerry Chernoff

The mascara leaves my lashes feeling overly dense and lacks clear definition. Removing it is a challenge, with tiny bits flaking off. The eyeliner, possibly in the wrong shade, is barely noticeable on my waterline. Unlike other softliners, it falls short in performance. A letdown overall.

(3.0)
The products are decent, but the
by Iris

The products are decent, but the overall experience leaves much to be desired. I've assigned a modest 3 stars primarily due to the exorbitant postage costs and the extensive delivery duration. Waiting nearly 2 weeks for my last order felt rather absurd given the postage charge applied.

(5.0)
Got great customer service right after emailing
by Anonymous

Got great customer service right after emailing for help with my order. Primeprometics handled my issue fast and kept me updated with many emails. My order arrived faster than I expected, and all the items were nice. I will surely buy from them again and suggest them to my frends.

(4.0)
I became a Prime Prometics
by Maddison

I became a Prime Prometics enthusiast after discovering PrimeWand Pigment, doubling as my lipstick and blush. Exploring their diverse product range has elevated my admiration. Anticipating the arrival of my recent purchases fuels my growing excitement for Prime Prometics.

(5.0)
The company delivers products on time.
by Terri

The company delivers products on time. Their product applies smoothly without clumping. I have sagging lids, so it's easy to remove if it gets on them. It coats both top and bottom lashes separately. The result looks natural and doesn't run when I cry. Easy to remove.

(1.0)
Absolutely disappointed with the eye
by Jennifer

Absolutely disappointed with the eye lash serum. Total waste of money – my eyes stung instantly. Far from being hypoallergenic as claimed. Doubtful about their 30-day refund policy based on other reviews. Don't count on a positive experience with this product.

(4.0)
After losing my lashes due to chemo
by Shelley

After losing my lashes due to chemo, they were sparse and thin. Within just 2 weeks of using the prime promedics mascara, my lashes are now thick and growing like wild! I really enjoy this product! It comes off easily with hot water and any cleanser you use.

(1.0)
Placed an order for mascara
by Leigh A

Placed an order for mascara on November 9th, and the wait has been enduring. Despite two assurances about its imminent arrival, the service has left much to be desired. The product, while promising, is overshadowed by the disappointing customer experience.

(3.0)
The eyeliner pencil
by Ava Overstreet

I did like the ease that it went on with. It seems like it works great but the lid in the pencil in my black eyeliner was very short and did not last long and then it fell out. I may have used it to three times only before there was no pencil lead left.

(5.0)
I do like the foundation
by Curly

I do like the foundation, lip gloss, and bronzer I bought recently. The foundation blends better than others I have tried and the lip gloss really shines without being sticky. I'm still deciding on the bronzer. I think I need to werk with it more.

(2.0)
Thi review iz priti much about da customer service.
by Anonymous

Thi review iz priti much about da customer service. I've messaged them a bunch and they reply fast, but they don't really answer my questions, which ain't helpful. Plus, da product iz mad greasy on ma face, though I do like da mascara.

(5.0)
I'm pleased to have found
by Jana Kohout

I'm pleased to have found Prime Pro's growth serum. Unlike other products that triggered itchiness at my lash roots, Primelash stands out. It not only accelerates lash growth but also provides a natural feel without any discomfort.

(3.0)
I been using their mascara and eyeliner for a week.
by Katie

I been using their mascara and eyeliner for a week. Eyeliner goes on easy, but it doesn't stay on long. Mascara is messy and flakes. Other cheaper brands work better. Prime Prometics ain't worth it, not ordering more.

(2.0)
I bought an eyeliner on 6th July
by Jane

I bought an eyeliner on 6th July, but I got really mad because I had to pay £5.95 for delivery. For an eyeliner!!! No matter how nice it might be, I won't be buying again.

(5.0)
Regrettably the eyeliner wasn’t for me
by Martyn

Regrettably the eyeliner wasn’t for me, but I can’t fault the company, absolutely no problem getting a refund and I would definitely purchase from them in the future.

(4.0)
The products I have, are wonderful.
by Anonymous

The products I have, are wonderful. Your costumer service is above and beyound. The support you give to women who have had breast cancer, warms my hart.

(5.0)
The stuff is great, will surely reuse it.
by Arthur

The stuff is great, will surely reuse it. I'm really pleased with it and would suggest it to others too. In total, I'm thankful for the journey.

(2.0)
The eyeliner? Not a fan
by Nancy B

The eyeliner? Not a fan. It just rubs off when I try to smudge it. 🙄 As for the blush, it applies nicely but doesn't seem to stick around. 😕

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