Read 6 Real Customer Reviews of Clinique.com

Reviews Summary

Clinique.com has a 1.7 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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4 Reviews

About company

Clinique, a trusted destination, offers a comprehensive selection of skincare, makeup, and fragrance products. Customers can explore the full line of custom-fit solutions tailored to their unique skincare needs, emphasizing the creation of great skin. Clinique products are meticulously tested for allergies and boast a 100% fragrance-free formulation, catering to individuals with diverse sensitivities. With a commitment to quality and customization, Clinique stands as a go-to brand for those seeking effective and gentle beauty solutions. Whether in search of skincare essentials or makeup innovations, Clinique provides a reliable and inclusive shopping experience for all.

Key Details:

Location: The company is headquartered in New York, United States.
Founders: Clinique.com is a subsidiary of the Estée Lauder Companies. Clinique.com was founded by Evelyn Lauder.
Foundation Date: The company was established in the year 1968.

Customer reviews

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(2.0)

Clinique ain't what it used to be.

by juno May 12, 2024

Clinique ain't what it used to be. Awful website where products jump about all over the place making it diffictult to read. I remember when their products were high grade and customers treated in a way that made you feel special. There are less and less hypoallergenic products now which is what they were known for.

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(4.0)

This 7 Day Cream I've been using

by Ruby April 24, 2024

This 7 Day Cream I've been using for 2 days now. Unfortunatly, the lid separated from the $25 bottle. The attachment of the lid to the bottle is with thin plastic. I like the cream but not the packaging.

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(1.0)

I ordered Clinique moisture surge

by Anonymous March 20, 2024

I ordered Clinique moisture surge, but the package never arrived. UPS left it at my door when I wasn't home, and it vanished. I waited, thinking it might show up later, but my email said it was delivered. Clinique said to deal with UPS, so I spent ages on the phone with them, filing a lost item case. No progress for a month, then UPS closed the case, saying they delivered it. Clinique couldn't help since UPS closed the case. After arguing with UPS, I got a claim number, called Clinique again, and they said they'd refund me. Waited, no refund. Called again, and they admitted they never sent it. Bad customer service and policies. Never ordering from Clinique again.

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(1.0)

Ordered from this company

by Gretchen January 6, 2024

Ordered from this company 18 days ago, and just received my delivery at the wrong address, despite specifying a Collection Point. The tracking process was chaotic, and it seems missing parcel issues are common, as admitted by a helpful but honest advisor. Disappointingly, Clinique's lack of response to similar queries, resorting to 'copy and paste' messages, reflects poorly on their customer service. I might consider companies like Lidl, which prioritize customer satisfaction more effectively.

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(1.0)

Ordering from this website was

by Jez January 6, 2024

Ordering from this website was a bad experience. After the initial confirmation email, there were no updates on my order. The return process was painfully slow, and customer support was unhelpful, with unstable chat and delayed responses. They asked for information multiple times that should have been easily accessible. For a smoother experience, I recommend Ulta, Sephora, or verified third-party sellers over this unreliable website.

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(1.0)

Ordered three almost lipsticks

by Thu N January 1, 2024

Ordered three almost lipsticks as Christmas stocking stuffers, anticipating a joyous gift-giving experience. However, disappointment struck as only one item arrived. Despite contacting customer service, the out-of-stock status thwarted my efforts to rectify the situation. Unfortunately, Clinique's mishap has left me hesitant to make future purchases.

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