Custom Chic UK

Granddad smiled at the mug

Photos popped into the preview perfectly, then seeing his name etched on the handle made him grin. That tiny edit button saved me from a spelling oops.

Cute present despite a delay

Royal Mail showed a day late scan, so I pinged support and they replied within a few hours. The doormat print was clean and colors matched the preivew. Not a premium mat, but for the price it felt spot on for birthdays.

Fun editor, quick gift

Personalizing the mug was simple. I typed names, dragged a heart, and the live preview matched what arrived. Checkout estimated a week and it hit close. Gift looked thoughtful without costing much, and the recipient laughed at the inside joke.

Prints crisp, colors true

Felt happy unboxing. Personalization matched spacing perfectly, and the towel stitching looked tidy. Gifted it and got an instant smile.

Personalize in two minutes

Typed names, picked fonts, and saw the live preview. Checkout was smooth. The doormat came exactly as mocked up, colors on point.

Kind and quick support

They checked my image DPI and confirmed it would print cleanly. Response was warm and fast, with a helpful template link.

Personalized gifts done right

The preview tool made designing a hoodie fun, and the print looked crisp. Production time matched the estimate and the unboxing felt boutique.

Birthday gift nailed

He opened the custom mug and laughed at the inside joke perfectly placed. That mini roar of joy was worth every minute in the editor.

Nice finish, mind lead times

I felt satisfied with print quality and fabric. Production added a day beyond my guess, but it was within their posted window. The preview gave me confidence.

Unboxing that made me grin

Seeing my own design perfectly centered felt awesome. I messaged the group chat immediately.

Personalized and prompt

Customchic.co.uk’s designer preview made it easy to see my layout before checkout. Production took a couple of days and shipping was quick. Colors matched my file perfectly. Lovely experience.

Preview tweak in minutes

Asked to nudge text 2 mm. Designer adjusted and sent a new proof fast. Friendly and exact.

Shocking company - avoid

I ordered a gift but have received nothing and recive no answer when I contact customer service. It appears to be a rip off company. I can only assume positive reviews are fake.

AVOID AT ALL COST

If I could rate this Company minus, I would. Item arrived late and not as advised as per their website. The Companies website claim's to be UK based. DONT BE FOOLED. They are based in China. Customer service is absolutely shocking. Unwilling to refund and the have agreed via email that they missed their delivery date. Constantly bouncing back the same email offering a 15% discount from a future order. NO THANKS - would never ever order again from this company. Customer resolution is less than zero. They will take your money and should you have any issues, don’t hold your breath in attempting for a fair resolution. The quality is als sub-standard in terms of the item received. Fake company - pretending they are UK based. Shame on you!!!!!!!!!!!!!

Delivery

Diss appointed ,I ordered in 13th dec for item for Xmas thinking it was from uk ! Still nothing , just says on tracking can’t give delivery date !!!

Not happy with product or Service

Bought a mug, personalisation is off on one side, they won’t refund or send another. Won’t be buying from here again

So many beautiful items and choices

So many beautiful items and choices, I spent a long time picking what I wanted, really excited to see them when they get here soon.

Lovely print and strong material.

Lovely print and strong material. Shipping and packing is really good and very fast. Very satisfied and a highly reccomended company.

It is a nice present for your husbund or for a close

It is a nice present for your husbund or for a close friend or family member. Simple to personalize the gift. The page is very easy to use.

The website was simple to use and I enjoyed making

The website was simple to use and I enjoyed making the avatars for the glass decor. The price felt fair too. I’m really excited for my order to arrive and see my partner’s face when he open it!

Super happy with it, my hubby was really excited.

Super happy with it, my hubby was really excited. I wanted to get one for my son with his little boy and bulldog, but I couldn’t find a one with a little boy. Shame, he would have loved it. 100% perfect

Great customer support, very quick to answer my emails.

Great customer support, very quick to answer my emails. They really guided me in choosing the design and color for our T shirt project. Very helpfull and clear.

Nice website, simple to use.

Nice website, simple to use. The mug came just like the picture on the site. Quality is also good. This is for my BFF for Xmas and I’m sure she will like it

I bought three mugs for Father’s Day

I bought three mugs for Father’s Day, but sadly, only two showed up. Still, Custom Chic’s customer support fixed the problem fast. The mugs are really good quality, and Dad and the grandparents love them.

Amazing service team. Super helpful.

Amazing service team. Super helpful. Nice stuff! Really happy with my orderz. Thanks custom chic. Thanks !

I got my grandads gang yesterday and I am really happy...

I got my grandads gang yesterday and I am really happy...all names were right, mug quality is good and it arrived just before fathers day...thank you very much...would definitely suggest. Thanks a lot.

The website was easy to navigate, and the gift

The website was easy to navigate, and the gift I picked was just right and thoughtful for who it’s meant for. I’m excited to get it. I will surely shop with you again soon.

I got a lovely Nana mug that has names of all my grandkids

I got a lovely Nana mug that has names of all my grandkids on it. It felt special since we just had a new baby join the family. The mug looks really nice and the price was fair too. It's a sweet gift that brings a smile each time I use it. Odering was simple and it came about a week after I got it.

Very good quality and great design!

Very good quality and great design! Customer service team replied quickly and made sure to ship in time for mother's day.

Oh my gosh- really lovely item sent out super fast

Oh my gosh- really lovely item sent out super fast. Packed up really well. Price was very fair too. Nanny liked it alot!