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  • Silvia G. reviewed
    @hotel

    It took me a little while to get in touch with them to solve something about my booking, but once I did, they were quick to fix it and compensated me for the inconvenience. Thanks to @hotel, we got a great hotel price in Amsterdam compared to other search engines. The experience was good, and I'll book with them again. The only thing I didn’t like was the phone support because I had trouble understanding the two people who helped me (due to their accent), and there was a lot of background noise, not to mention the cost of the call. I think it would be great if customer service was via email.

  • Carol Ann reviewed
    EnchantingTravels.com

    Our travel consultant Lauren Bukowski has been amazing in helping us plan our Italy trip, and we have worked with travel agents before. She pays attention to what we want and offers good ideas and options to make our trip better. Lauren is very energetic, kind, flexible, and quick to respond to messages. I hope you aprreciate Lauren for how well she represents your company, and I would gladly suggest anyone to work with her for a trip anywhere. She is wonderful!

  • Mark J. reviewed
    Railbookers.co.uk

    Kelli ansered all my questions, she understands customer service, she makes you feel like you’re chatting with a friend!