Reviews Summary

RateHawk.com has a 3.5 - star rating from 4 reviews, indicating a low level of customer satisfaction!

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1 review
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1 review
Rating (1.0)

About company

RateHawk.com is a B2B online booking engine offering hotels, air tickets, transfers, and car hire for travel professionals. It aggregates rates and availability from over 260 global wholesalers, OTAs, and DMCs, along with 100,000 directly contracted properties. The platform provides access to 2.6+ million accommodations worldwide, serving clients in over 220 source markets. Designed as a comprehensive booking tool, RateHawk.com ensures that travel professionals receive the best offers available. Its innovative approach simplifies day-to-day bookings, making it a valuable resource for the travel industry.

Key Details:

  • Location: The company is headquartered in Dover, Delaware, United States.
  • Founders: RateHawk.com was founded by Felix Shpilma.
  • Foundation Date: The company was established in the year 2016.

Customer reviews

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(1.0)
I reserved a hotel through this company.

I reserved a hotel through this company. When I checked my reservation for check-in details, I found out it had been cancelled. I didn’t cancel anything. I reached out to them, and their response was unhelpful, saying I wouldn't get a refund. Thankfully, I managed to find a room with a different provider at the same place. I even had to contact my bank for a chargeback. These folks are total fraudsters. The level of deceit is unbelievable. They cancel reservations, leave people in a tough spot, and keep their cash while saying "not my problem." No way I’ll use them again.

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(4.0)
I had a question about my booking and contacted

I had a question about my booking and contacted the support team. They were available all day, every day, and helped me fix the issue fast. They also spoke to me in my own language, which made me feel appreciated as a customer.

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(4.0)
Vane Travel LLC has been working with Ratehawk

Vane Travel LLC has been working with Ratehawk since may, 2023. They are very quick to reply and dependable, a company you can trust completely.

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(5.0)
This tool is good for various travel advisors.

This tool is good for various travel advisors. I’ve had nice help from them whenever I face problems, making it a solid partner for my business.

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