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Travel Agency

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Lookbyfare.com is 136 out of 196 best companies in Travel Agency on RealReviews.io

Customer reviews

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Summary

Lookbyfare.com has a 4.3 - star rating from 28 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    70%

    19 reviews

    19 reviews

  • 4 stars

    17%

    5 reviews

    5 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    3%

    1 reviews

    1 reviews

  • 1 stars

    10%

    3 reviews

    3 reviews

  • N

    Natalie Pellerin

    1 reviews

    Scored the best price around

    Scored the best price around – awesome! But, uh-oh, got hit with an upsell when an agent called your wife, tacking on $170. Quick call to customer support and they agreed to nix the upsell and keep the reservations. Then, a curveball – an email saying they're canceling your flight reservations and refunding the $170, but no word on the original price. Had to hit reply, and that got the supervisor on the line. Crisis averted – supervisor confirmed your reservations are solid for the original amount and even shot over a confirmation. So, a bit of a rollercoaster there, but in the end, you're flying high. If not for the upsell hiccup, it'd be a solid 5-star review.

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  • S

    Sherry A.

    1 reviews

    United States

    Alice is one of the best agents I’ve worked with!

    Alice is one of the best agents I’ve worked with! She’s always patient and really listens to what I need when finding flights. I’ve specifically asked for her multiple times and even gave her number to my brother, who also travels a lot. He also appreciates her attention to detail and says he’ll always want to book with her. Alice is a true asset to your company and will make customers feel confident and keep them returning. I’ll definitely be contacting her again for my future trips. Thanks for letting me share my positive feedback!

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  • F

    Fiona

    1 reviews

    I want to express my gratitude to your Agent

    I want to express my gratitude to your Agent Selvin Brad for the great customer service he provided. He did more than expected to make sure the issue I raised was completely handled. He gave the best advice possible on the subject. I felt at ease and content with the help. Good job Selvin! Later, Mr. Miguel assisted me, and I received my ticket after 24 hrs. They have good service, but the online prices are often not available. However, when they call back, they search for better deals.

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  • C

    Corri McGowan

    1 reviews

    My representative, Adam Smith, assisted me with my flight changes.

    My representative, Adam Smith, assisted me with my flight changes. He worked hard to help me change my flight and also secure a refund for a previous ticket. The refund process was tricky due to an approaching hurricane, as flights were still flying, not canceled yet. We wanted to avoid being stranded at the destination, so I had to cancel my flight. Thank you, Adam, for your assistance. It made the whole process a lot easier!

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  • A

    Anonymous

    1 reviews

    I used Lookbyfare to book a flight but

    I used Lookbyfare to book a flight but made an error in my reservation. I contacted customer support within 24 hours to fix it. The first call didn’t go too well because things weren’t explained properly. I tried again, and this time I spoke with Caren, who helped me understand everything about my booking. I’ll be sure to reach out to Caren next time I use Lookbyfare.

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  • J

    Janet S

    1 reviews

    When I made the booking, Zayne,

    When I made the booking, Zayne, the agent who assisted me, was nice, professional, and helpful. He gave me a number to contact him. This mattered. Today, when I called, I reached him. This made me value the customer service. He was still polite, professional, and helpful. I feel good about traveling tomorrow. Thank you.

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  • D

    Dawn

    1 reviews

    The company's rep was really helpful

    The company's rep was really helpful and knew a lot. He even called me back today to get my seat assignment. I feel he went above and beyond. I can't remember his name but I wanted to add it. If you could look it up and tell him thank you again for all his help.

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  • K

    Keroely Diaz

    1 reviews

    United States

    Adam really went above and beyond to assist us.

    Adam really went above and beyond to assist us. He helped my mom book a flight and made sure she had the support she needed due to her walking difficulties. We really appreciate everything he did for us. Big thanks to Adam, he should definitely get a raise!!

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  • A

    Alejandro

    1 reviews

    I first talked to the company to make

    I first talked to the company to make a switch and got assistance but wasn't informed that I'd lose the code. When I called back about this, Denzel helped swiftly, which I liked, no more worries. Thanks Travel O'pick team.

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  • F

    Frances

    1 reviews

    I reserved a ticket in Canada

    I reserved a ticket in Canada and thought I was being charged in US dollars. When I phoned, Selvin Brad was very helpful in explaining the billing. He was very kind and very knowing. Great client service! Tnanks

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  • B

    Brigid

    1 reviews

    I urgently called to cancel since the airline claimed I wasn't booked on any flight.

    I urgently called to cancel since the airline claimed I wasn't booked on any flight. The representative was very friendly and calm and guided me on how to locate my booking on the airline’s website.

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  • M

    Madeline

    1 reviews

    Brooks showed great patience and helped

    Brooks showed great patience and helped me find the flight I really wanted. I liked how he worked with me and spent time to make sure he understood what I was looking for.

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  • S

    Shemeka

    1 reviews

    United States

    Ruskin realy helped me sort out the card problem

    Ruskin realy helped me sort out the card problem, this trip means a lot to me and now that it's taken care of I feel much better.. Big thanks to Ruskin for your support

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  • R

    Rex Leonard

    1 reviews

    My experience was made

    My experience was made great through the cordial and professionalism of the staff. Denzel and Kevin were both helpful in many ways. I appreciate the assistance.

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  • A

    Anonymous

    1 reviews

    The cost is a bit steep

    The cost is a bit steep, and there's no option for canceling or getting a refund. I’m ready to fly, so we’ll see what the airline is like inside.

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  • A

    Anonymous

    1 reviews

    Wade helped me with planning my trip

    Wade helped me with planning my trip, and I was quite pleased. Excellent service was provided by this young man. He is a real asset to your team.

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  • M

    Megan

    1 reviews

    Selvin Brad was fantastic!

    Selvin Brad was fantastic! He was friendly and patient, and when I was having trouble, he found answers until I was happy. 5 stars for Selvin!

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  • J

    Jesus Alaniz

    1 reviews

    United States

    When I faced a problem with my booking, Mr Noris

    When I faced a problem with my booking, Mr Noris handled my situation quickly and without causing me any extra worry. Thanks again Mr Noris!

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  • R

    Roza K

    1 reviews

    I had a good and considerate interaction with rep Jackson today.

    I had a good and considerate interaction with rep Jackson today. He gave me all the help and guidance needed for my trip to Turkey.

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  • M

    Matthew

    1 reviews

    The orderin' process were

    The orderin' process were simple enough. After buyin' online, 'bout a month 'fore my flight, I had to call and confirm the flight. They raised the price I booked at but it weren't unreasonable. I was sent my eticket the night I booked. I did not receive my boardin' passes 24 hours 'fore my flight so I had to call customer service once again. I was connected with Caren and she was great. Very helpful and after a short wait, she verified my trip and sent me the boardin' passes. I just got to the airport and checked in. I am all set to fly now and it has been a decent experience.

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  • A

    Anonymous

    1 reviews

    The company provided me with

    The company provided me with clear information and displayed excellent communication skills. The customer service was impressive, and I appreciated the courtesy and kindness throughout our interactions. Thank you for a positive experience.

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  • R

    Roo de Guzman

    1 reviews

    United States

    i bought a ticket but forgot to request special

    i bought a ticket but forgot to request special accomodation at first – after checking with mia, she managed to arrange what i needed for an easier check-in process at the airport

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  • B

    Bo

    1 reviews

    Lookbyfare does a great job

    Lookbyfare does a great job of finding you awesome deals. Plus, if there's any hiccup with your flight booking, they'll give you a call and sort it out together.

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  • R

    Roberto

    1 reviews

    The flight was alright, but when we landed

    The flight was alright, but when we landed, the wait for luggage took forever. It took me at least an hour to leave the airport.

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  • D

    Dawn

    1 reviews

    Bought 2 suitcases but

    Bought 2 suitcases but Delta won't take stuff from other places. Now I'm down $75. That's not fair! Feels liek a fraud!

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  • L

    Lundy Bancroft

    1 reviews

    United States

    Watch out!! I was told my reservation was confirmed, and it wasn't!!

    I booked a flight with Look By Fare yesterday and got a message back saying that my booking was "confirmed". I still have it up on my tab now. And then I was called later to say the flight wasn't available. So I lost a lot of money because I passed up fares I could have had on other airlines, thinking I was confirmed on Southwest through Look By Fare. Now I have to live with the latest increases from the other airlines.

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  • E

    Elsa

    1 reviews

    Booked a flight, got the

    Booked a flight, got the confirmation, and then out of the blue, they hit you with a call saying the flight's suddenly more expensive by $200. No way! Smart move canceling with them. Found the exact same flight cheaper with another company – that's some quick thinking. Definitely a disappointment with Lookbyfare. Here's to smoother travels ahead!

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  • A

    Anonymous

    1 reviews

    the kind of fruad

    Pls do not use this site. It is the kind of fraud. You can not buy the ticket at the posted price and do not waist your time

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Rating on other websites

  • Trustpilot

    4.4

  • Sitejabber

    4.1

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Travel Agency

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Lookbyfare.com is 136 out of 196 best companies in Travel Agency on RealReviews.io

About Lookbyfare.com

LookByFare, a US-based online travel portal, recognizes the excitement of travel as a catalyst for emotional and spiritual growth. While travel brings enriching experiences, the associated arrangements can be less enjoyable. LookByFare steps in as a solution, offering a comprehensive range of travel products and services catering to diverse preferences and budgets. From low-budget to luxurious options, they cover a wide spectrum to meet the needs of every traveler. Whether one seeks adventure, relaxation, or cultural exploration, LookByFare ensures a tailored and seamless travel experience.

Key Details:

  • Location: The company is headquartered in Detroit, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2019.
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