Reviews Summary

Lookbyfare.com has a 4.3 - star rating from 22 reviews, indicating a high level of customer satisfaction!

5 stars
15 reviews
4 stars
4 reviews
3 stars
0 reviews
2 stars
1 review
1 stars
2 reviews
Rating (1.0)

About company

LookByFare, a US-based online travel portal, recognizes the excitement of travel as a catalyst for emotional and spiritual growth. While travel brings enriching experiences, the associated arrangements can be less enjoyable. LookByFare steps in as a solution, offering a comprehensive range of travel products and services catering to diverse preferences and budgets. From low-budget to luxurious options, they cover a wide spectrum to meet the needs of every traveler. Whether one seeks adventure, relaxation, or cultural exploration, LookByFare ensures a tailored and seamless travel experience.

Key Details:

  • Location: The company is headquartered in Detroit, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2019.

Customer reviews

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(5.0)
Scored the best price around

Scored the best price around – awesome! But, uh-oh, got hit with an upsell when an agent called your wife, tacking on $170. Quick call to customer support and they agreed to nix the upsell and keep the reservations. Then, a curveball – an email saying they're canceling your flight reservations and refunding the $170, but no word on the original price. Had to hit reply, and that got the supervisor on the line. Crisis averted – supervisor confirmed your reservations are solid for the original amount and even shot over a confirmation. So, a bit of a rollercoaster there, but in the end, you're flying high. If not for the upsell hiccup, it'd be a solid 5-star review.

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(4.0)
The orderin' process were

The orderin' process were simple enough. After buyin' online, 'bout a month 'fore my flight, I had to call and confirm the flight. They raised the price I booked at but it weren't unreasonable. I was sent my eticket the night I booked. I did not receive my boardin' passes 24 hours 'fore my flight so I had to call customer service once again. I was connected with Caren and she was great. Very helpful and after a short wait, she verified my trip and sent me the boardin' passes. I just got to the airport and checked in. I am all set to fly now and it has been a decent experience.

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(5.0)
I want to express my gratitude to your Agent

I want to express my gratitude to your Agent Selvin Brad for the great customer service he provided. He did more than expected to make sure the issue I raised was completely handled. He gave the best advice possible on the subject. I felt at ease and content with the help. Good job Selvin! Later, Mr. Miguel assisted me, and I received my ticket after 24 hrs. They have good service, but the online prices are often not available. However, when they call back, they search for better deals.

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(5.0)
My representative, Adam Smith, assisted me with my flight changes.

My representative, Adam Smith, assisted me with my flight changes. He worked hard to help me change my flight and also secure a refund for a previous ticket. The refund process was tricky due to an approaching hurricane, as flights were still flying, not canceled yet. We wanted to avoid being stranded at the destination, so I had to cancel my flight. Thank you, Adam, for your assistance. It made the whole process a lot easier!

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(5.0)
I used Lookbyfare to book a flight but

I used Lookbyfare to book a flight but made an error in my reservation. I contacted customer support within 24 hours to fix it. The first call didn’t go too well because things weren’t explained properly. I tried again, and this time I spoke with Caren, who helped me understand everything about my booking. I’ll be sure to reach out to Caren next time I use Lookbyfare.

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(1.0)
Booked a flight, got the

Booked a flight, got the confirmation, and then out of the blue, they hit you with a call saying the flight's suddenly more expensive by $200. No way! Smart move canceling with them. Found the exact same flight cheaper with another company – that's some quick thinking. Definitely a disappointment with Lookbyfare. Here's to smoother travels ahead!

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(5.0)
When I made the booking, Zayne,

When I made the booking, Zayne, the agent who assisted me, was nice, professional, and helpful. He gave me a number to contact him. This mattered. Today, when I called, I reached him. This made me value the customer service. He was still polite, professional, and helpful. I feel good about traveling tomorrow. Thank you.

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(5.0)
The company's rep was really helpful

The company's rep was really helpful and knew a lot. He even called me back today to get my seat assignment. I feel he went above and beyond. I can't remember his name but I wanted to add it. If you could look it up and tell him thank you again for all his help.

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(4.0)
The company provided me with

The company provided me with clear information and displayed excellent communication skills. The customer service was impressive, and I appreciated the courtesy and kindness throughout our interactions. Thank you for a positive experience.

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(5.0)
I first talked to the company to make

I first talked to the company to make a switch and got assistance but wasn't informed that I'd lose the code. When I called back about this, Denzel helped swiftly, which I liked, no more worries. Thanks Travel O'pick team.

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(5.0)
I reserved a ticket in Canada

I reserved a ticket in Canada and thought I was being charged in US dollars. When I phoned, Selvin Brad was very helpful in explaining the billing. He was very kind and very knowing. Great client service! Tnanks

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(5.0)
I urgently called to cancel since the airline claimed I wasn't booked on any flight.

I urgently called to cancel since the airline claimed I wasn't booked on any flight. The representative was very friendly and calm and guided me on how to locate my booking on the airline’s website.

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(5.0)
Brooks showed great patience and helped

Brooks showed great patience and helped me find the flight I really wanted. I liked how he worked with me and spent time to make sure he understood what I was looking for.

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(4.0)
Lookbyfare does a great job

Lookbyfare does a great job of finding you awesome deals. Plus, if there's any hiccup with your flight booking, they'll give you a call and sort it out together.

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(5.0)
My experience was made

My experience was made great through the cordial and professionalism of the staff. Denzel and Kevin were both helpful in many ways. I appreciate the assistance.

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(5.0)
The cost is a bit steep

The cost is a bit steep, and there's no option for canceling or getting a refund. I’m ready to fly, so we’ll see what the airline is like inside.

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(5.0)
Wade helped me with planning my trip

Wade helped me with planning my trip, and I was quite pleased. Excellent service was provided by this young man. He is a real asset to your team.

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(5.0)
Selvin Brad was fantastic!

Selvin Brad was fantastic! He was friendly and patient, and when I was having trouble, he found answers until I was happy. 5 stars for Selvin!

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(5.0)
I had a good and considerate interaction with rep Jackson today.

I had a good and considerate interaction with rep Jackson today. He gave me all the help and guidance needed for my trip to Turkey.

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(4.0)
The flight was alright, but when we landed

The flight was alright, but when we landed, the wait for luggage took forever. It took me at least an hour to leave the airport.

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(1.0)
the kind of fruad

Pls do not use this site. It is the kind of fraud. You can not buy the ticket at the posted price and do not waist your time

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(2.0)
Bought 2 suitcases but

Bought 2 suitcases but Delta won't take stuff from other places. Now I'm down $75. That's not fair! Feels liek a fraud!

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