Reviews Summary

CheapFaremart.com has a 3.6 - star rating from 43 reviews, indicating a low level of customer satisfaction!

5 stars
23 reviews
4 stars
6 reviews
3 stars
1 review
2 stars
0 reviews
1 stars
13 reviews
Rating (1.0)

About company

Cheapfaremart, an ARC-approved travel agency headquartered in Florida, is also registered with ASTA, ensuring a reputable and reliable service. Catering to both individuals and corporate clients, the agency facilitates the booking of airline tickets for domestic and international travel with over 200 IATA-certified airlines. Their advanced flight booking engine simplifies the process, allowing customers to secure the lowest airfares effortlessly on any device. A team of experienced travel experts is available around the clock to assist with booking direct or nonstop flights, providing 24/7 dedicated customer support. In addition to flight bookings, Cheapfaremart offers hassle-free assistance for ticket cancellations and refunds when needed.

Key Details:                                                                  

  • Location: The company is headquartered in Green Cove Springs, Florida, United States.
  • Founders: CheapFaremart.com was founded by Steve Robinson, Don Hendricksen.
  • Foundation Date: The company was established in the year 2015.

Customer reviews

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(1.0)
Booked a ticket but never received

Booked a ticket but never received an e-ticket confirmation. Retrieving it required a call to customer service, where a surprise awaited – my initially booked seat was allegedly no longer available, resulting in an involuntary upgrade at a higher cost. The lack of an e-ticket prompted concern about unauthorized charges, urging preemptive action with my bank. The overall process is cumbersome, prompting a cautionary stance for potential users. Allegations of fake reviews and purchased profiles raise doubts about the company's transparency and reliability. Proceed with caution, as the experience may not align with advertised services.

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(1.0)
This company is a total scam

This company is a total scam. I received a call from an agent with a really strong accent. I had to repeat myself more than three times, asking them to slow down so I could confirm the pricing they were telling me. Turns out, it's $100 to $200 more than what I originally agreed to pay. Instead of acknowledging this, the agent decides to argue with me when I asked to cancel the booking since I'm not willing to pay anything beyond the agreed price. I even spoke to a so-called "supervisor" and guess what? The price was still $100 higher than what I booked for. Spare me your excuses.

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(1.0)
This company presents a so-called

This company presents a so-called "confirmed" booking at an initially low price, only to assert later that the airline hasn't confirmed it, paving the way for an increased charge. Consequently, the initially agreed-upon cost for the "confirmed" ticket is not honored, and instead, you're faced with a substantially higher price to secure the booking. Engaging in such deceptive and dishonest business practices is unacceptable. It is advisable to explore alternative options for your purchases.

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(1.0)
This airline mart, run by dishonest

This airline mart, run by dishonest individuals, is a complete sham. My encounter was dreadful—they delayed sending my ticket, slyly debiting my card with an outrageous $2000 for an $800 ticket. Avoid wasting your money; steer clear to evade the unpleasant surprise of being overcharged by a whopping $1200 on an $800 ticket.

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(1.0)
Severe caution is advised when dealing

Severe caution is advised when dealing with Cheap Fart Mart Travel. My credit card was charged twice the ticket price for a blatantly fake ticket. Uncovering over 100 lawsuits against these Indian scammers, legal action is imperative. Stay vigilant to avoid falling victim to their deceitful practices.

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(1.0)
Worst Service ever, DO NOT buy tickets from this people

Worst company ever. Booked two reservations for a total of 8 people. Roy from this company called me and told me the price has been increased by $700. How come the price increased right after I booked my tickets. This is the third time this company did to me. This company should honor what I paid for and what they are advertising. Previously I bought tickets from Booking.com, Expedia.com, cheapoair.com. Never ever had any issues, No one called me and told me that price had been changed after I booked my tickets. Three times same thing calling me and telling me price increased, that cannot be coincident. My friend said the same thing. He booked a ticket from this website, and they called him and told him the price went up. This company just tried to rip me off. I am going to take this matter to next label. I will file a complaint and let everyone know what this company is doing. Be aware people. DO NOT buy tickets from this company.

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(1.0)
Shady marketing practice

They just publish fake price to make e reservation. I found them with momondo, it was strange on every flight they where at least $50 cheaper than other options. I made reservation yesterday and few minutes later the called me that those prices are not available and new prices is about $500.00 more than initial price, then keep on the phone for 30 minutes and in the end trying to convince me that i should pay at least $200.00 more, with a reason that is nothing to spent for your familly 🤦‍♂️. And then they canceled my reservation.

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(1.0)
AVOID AT ALL COSTS!

They pulled the same bait-and-switch scam on me and it ended up costing me $130. I booked through Momondo. Their "business model" is to buy the ticket at a low price, advertise it at even lower, and then call you up after you've bought the ticket saying that it was no longer available at that price, but you can buy it from them for a much higher price. This has happened to a bunch of other people; maybe a Class Action Lawsuit is in order here.

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(1.0)
Caution is advised when dealing with

Caution is advised when dealing with this company. They proved unreliable and unprofessional. After confirming my reservation, they contacted me over a week later, demanding additional payment and a change in flight dates due to alleged seat unavailability. This disrupted my vacation plans and forced me to invest time in canceling the entire booking, subsequently seeking alternative flight arrangements elsewhere.

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(1.0)
Caution advised. Expect a call

Caution advised. Expect a call claiming issues with your booking, insisting on a costlier rebooking. Second encounter and they're becoming bold; unauthorized charges appeared on my card! Prioritize important booking details in voicemail instead of surprise callbacks.

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(4.0)
The experience with the flight agency

The experience with the flight agency left me puzzled when they unexpectedly raised the price by +$130 after my online purchase. Seeking a refund, I engaged in a 3-round negotiation with John and his supervisor within 5 minutes. Eventually, they managed to revert the price to its original, saving me some cash. While the outcome was acceptable, the entire process was undeniably inconvenient. Caution is advised for those safeguarding their hard-earned money.

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(1.0)
Caution, folks! This site appears to be

Caution, folks! This site appears to be an Indian scam. They quote varying prices and then demand more. Please steer clear of using this website again.

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(4.0)
I attempted to book my flight via click2book,

I attempted to book my flight via click2book, but after I made my reservation, they called and informed me that the price was no longer valid, and the new fare was twice as high. I was quite mad and hung up on them. I had a backup ticket ready to reserve through Cheapfaremart, but later, I received a callback from them saying that the fare was not available too. I was really annoyed because this was the second time it had happend to me. However, this time, instead of getting angry, I simply asked if they could call the airlines to check if they could secure one more ticket at that price. The agent said he would try and would call me back. A few minutes later, he called and told me he had talked to the airlines, and they honored my original reservation price. Thanks Cheapfaremart for doing more than I hoped.

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(5.0)
I attempted to arrange a flight with some unusual needs that didn't fit

I attempted to arrange a flight with some unusual needs that didn't fit into the standard online forms. To handle this, I reached out to the booking services of two major airlines and a budget fare site. Alex and Jack were by far the most dedicated, attentive, and persistent in finding a flight that met my specific needs! While the others seemed annoyed or dismissive of my unconventional request, Alex and Jack worked for over an hour searching for the perfect solution.

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(4.0)
Initially, I wasn't happy with the price

Initially, I wasn't happy with the price offered and mentioned I would look for a cheaper option. Shortly after, Robert reached out with a significantly reduced fare compared to the initial quote. I bought the tickets and got all the details like the confirmation number, airline, and flight number. Robert was polite, friendly, and handled everything with great professionalism. He went out of his way to help his clients.

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(5.0)
Max was really helpful in helping me find

Max was really helpful in helping me find the right flight deal even though I had a tight budget. He was patient when my bank blocked the payment for being over the daily limit. He apologized for the technical problems that delayed sending the ticket confirmation and checked to make sure everything was okay. I ended up saving over 300 bucks from my original search, which I'm really happy about.

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(1.0)
They sell you something cheap and then ask for more money

They sell you something cheap and then tell you that they have not been able to buy your ticket and that you must pay more or change to what they offer you, if you ask them to cancel because they cannot give you what you supposedly bought, you must pay $150 for the cancellation, a foreign person speaks to you and you do not understand them well, horrible, this page is a waste. I am very upset.

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(5.0)
Got a call from JIM today.

Got a call from JIM today. He reached out to check on my flight to the Philippines. He confirmed that I had all the details about the flight, e-tickets, and more. Normally, I wouldn't expect a follow-up call from a travel agent after buying a ticket. Jim contacted me a few days before my trip to ensure my family and I have a smooth travel experience with no problems.

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(5.0)
I bought a ticket a few days ago, but my bank stopped the payment.

I bought a ticket a few days ago, but my bank stopped the payment. Oscar phoned me several times to ensure I wouldn't lose the ticket. He was really patient and helped a lot to ensure I had a good experiance. Thanks, Oscar! I'll keep buying from you and tell my friends and family too!

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(5.0)
James was very nice in helping me look

James was very nice in helping me look for the right ticket. He took the time to explore several choices until we selected the best one, and he even gave me a small discount on my buy. His help made everything easy, and I will surely contact him the next time I need to book a ticket!

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(5.0)
I had an amazing time with Oscar

I had an amazing time with Oscar at CheapFaremart! He made sure I got the lowest price as stated on their site and sent my e-tickets quickly. This was my 3rd or 4th time with CheapFaremart, and Oscar made it the best one so far. Great service and highly recomended!

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(5.0)
I faced a problem with my booking

I faced a problem with my booking and needed to reach customer service. Mark took care of it well, offered nice advice, and helped me fix the problem. He was very useful and had a lot of patience while listening. I truly apreciate his support.

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(5.0)
The responses and discussions were prompt.

The responses and discussions were prompt. Mark showed great patience and professionalism. He took the time to hear my needs and focused on details. He helped me buy a ticket to get away from hurricane Milton in the crazy situation.

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(5.0)
We had an awesum experience with this relible company.

We had an awesum experience with this relible company. The team was extreemly cooperative and helped us complete our reservation without any hasle. We are gratefull for the commitment shown by Roy and Aron. Thank you so much!

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(5.0)
Thank you for your patience, Leo.

Thank you for your patience, Leo. We truly appreciate the time and effort you put into assisting us with our booking. Your support made everything much easier, and we’re grateful for your kindness throughout the process.

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(4.0)
Timely Resolution by Ted at Cheapfaremart

Encountered fare issues post-booking, but Ted from Cheapfaremart promptly addressed it by agreeing to refund part of the fare difference. Appreciate the quick and satisfactory resolution provided by Ted's assistance.

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(5.0)
Booking tickets can be tense

Booking tickets can be tense, especially with a new agent. I was worried, but it went well. Someone tried to charge more, but I paid the listed price. Overall, it was a good experience. I suggest cheapfaremart.

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(5.0)
I arranged my flight with the help of an

I arranged my flight with the help of an employee named Robert, who gave me great and swift service. He gave me all the details I needed and sent emails quickly and clearly. Thanks to Robert and the company.

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(5.0)
Their service is fantastic.

Their service is fantastic. Highly suggest for International Flights. Mr. Roy is a wonderful customer rep. He listened to my needs carefully and fixed this with attention. I must admire their dedication.

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(5.0)
I love the company's customer service.

I love the company's customer service. They're so helpful! Once, I had a problem with my ticket online. But when I called, the person was really nice and sorted it out. It's happened to me twice now.

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