I paid almost 50 dollars for a pendant which they tell me has been delivered, IT HAS NOT!! The order#, shipping# and tracking# are from my order in August of last year!! Now I can get nothing but AI telling me to contact customer service and it isn't in operation!! I'm totally disgusted!!!!! If I can get my money back through my credit card, I'll be done with furlife!! I really liked the pendant, it worked well, but if I can't get another one, well......