I order heavy items online and grab smaller stuff in store. Site navigation is clean and bilingual pages are a plus. One collar size was out at my location, but the staff sourced it quickly. What stands out is reliable inventory and flexible pickup-delivery options.
Created an account, uploaded our vet’s Rx, and they handled approval quickly. Product pages show dosing by weight, which helped. Auto-ship setup was simple, and insulated packaging kept meds cool. Emails kept me updated at each step.