Reviews Summary

Petfinder.com has a 1.4 - star rating from 5 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Petfinder operates the largest online pet adoption platform in North America. The company connects prospective pet owners with animals in need of homes through its extensive network. As a for-profit internet business, it serves as a resource for shelters and rescues to promote adoptable pets. Petfinder is committed to making pet adoption accessible and convenient for individuals and families. Their platform helps thousands of animals find loving homes each year.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Petfinder was founded by Betsy Saul and Jared Saul.
  • Foundation Date: The company was established in the year 1996.

  • Translation language
  • English

Customer reviews

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(2.0)
It seems like you can't get accurate locations of your area. It seems like you can't get accurate locations of your area.

It seems like you can't get accurate locations of your area. When you try to adjust or change the area they give you, it doesn’t work, and you can’t pick the region you want to explore. If you ask them for a rescue or shelter and don't find anything close, they send you to a completely different place, far away from where you are (hundreds of miles). I really feel bad for people who rely on them to find homes for the pets they are helping.

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(2.0)
For a long time, I tried adopting a dog instead of buying one. For a long time, I tried adopting a dog instead of buying one.

For a long time, I tried adopting a dog instead of buying one. In the end, I bought a puppy from a private seller. I noticed the same dogs in the shelters for months, but whenever I tried to adopt, they either didn’t reply or made the process so complicated, it felt like I had to jump through endless hoops to adopt.

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(1.0)
They could call it PET SCAM ZONE. They could call it PET SCAM ZONE.

They could call it PET SCAM ZONE. What's the point of this site anyway? It's definitely not about helping animals find homes. It seems like most of the animals listed are fake. If you browse long enough, you’ll see the same pets, posted by different rescues, but with different names. And even though the ad says the animal is nearby, you’ll discover at the bottom that they’re actually in another state, like Texas or Florida. Big waste of time, don’t get tricked.

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(1.0)
I believe Petfinder is a rip off! I believe Petfinder is a rip off!

I believe Petfinder is a rip off! I tried to get in touch with the shelter that had the cat I liked, but after several attempts, I never got a response! Then, I asked Petfinder twice to check if the cat was still available. The first time they asked me to pay $1, and the second time they wanted $5 just to check if the cat was still there, but I didn't pay either. Long story short, I’m going to search for a real shelter to adopt from!

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(1.0)
I reached out and filled out an application for a lovely I reached out and filled out an application for a lovely

I reached out and filled out an application for a lovely dog that seemed like she would be a great match for me, especially since I have a 3-bedroom house with a fenced backyard and no other pets or kids. I was so disappointed when, after waiting and hearing nothing back, I saw her picture online and found out she was adopted the very next day. I was at work and couldn’t hold back the tears.

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