Emailing customer service got a fast answer about paid returns. Clear and fair, but the per item fee still stung a bit.
Wyatt W. reviewed
Studio
Chat found my parcel stuck with the courier and pushed it along. Friendly tone, short wait, job done.
Xavier W. reviewed
The RealReal
Consigned a bag with free pickup. Authentication and listing took a few days, photos looked premium, and it sold quickly. Commission was clear. Courteous emails throughout.