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  • Lee reviewed
    Sierra Darrien

    Disappointing quality and poor resolution I purchased a trench coat for £170 and was extremely disappointed with the quality of the belt, which doesn’t function properly and makes the coat unwearable. The company later confirmed this was due to the design (no reinforced eyelets), so it’s clearly a production issue rather than wear or preference. Despite this, I was told the item was not eligible for a refund because it was purchased in the sale, and was only offered 30% store credit or store credit with a restocking fee on return. For an item at this price point, I found this resolution unreasonable. Unfortunately, this experience has left me with little confidence in the brand’s quality control or aftercare.

  • Buckaroo reviewed
    KAEGREEL

    Customer Support is very poor... Return process is impossible. Return shipping and insurance cost to CHINA!!! OUTRAGEOUS. Not worth you time and trouble...

  • Anonymous reviewed
    TEMU

    Я так зрозумів що чим більше купуєш тим менше акцій надають.Набрали на нормальну суму.А акції нормальні знишки взагалі пропали на сторінці.