I loved the look of the coated steel belly ring I ordered, but my skin got a bit irritated after a couple days, so I switched it out. That left me frustrated, since the photos were great. Quality varies by piece, which they kind of hint at. Shipping was quick and the return option exists, though you cover postage unless it is defective. Next time I will choose implant grade titanium or plain steel and save the coated styles for short wear.