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  • Maria Grant reviewed
    Culture Kings

    I messaged about a delayed order during a big promo. Chat was polite and explained the backlog, but it took two follow-ups to get a clear ETA. Package arrived later that week. Issue resolved, just slower than I’d hoped. Appreciate the honesty, wish response was faster.

  • Joshua O'Reilly reviewed
    Elite Mountain Supplies

    Picked up a stove and a mat. The mat shipped right away, the stove was on backorder. They emailed within a day to set expectations and offered a cancel or wait. I waited, and it arrived the next week. Everything was as described and well priced. Not perfect instant gratification, but I appreciated the honest communication and the option to split the shipment.

  • Cameron Andrews reviewed
    Fruugo Australia

    Browsing the Australian storefront made it easy to compare options from different retailers without bouncing around the web. I added two items to one cart, checked out in my language and currency, and saw duties and shipping rolled into the total. The order status page linked to the carrier once the sellers shipped. What stood out was not having to calculate exchange rates or wonder about payment conversion fees. Packages arrived separately, as expected from a marketplace, but both were on time and well packed.