In my order a silver buckle turned up in black. Annoying, yes, but the team apologized and sent the correct one after a quick photo, no fuss. The replacement landed fast and matched perfectly. The band itself feels soft and the clasp snaps in secure. For the price, the look is on point. A tiny hiccup handled well, so I’m cool with it. Tracking emails could be a touch clearer across the swap, tho.