Ordered a putter, came in wrong. They couldn't guarantee the replacement would come in correct either. How do you get any order right when they know that can't confirm accuracy? I have an idea how....do NOT do business with them. No matter how much help I asked for their attitudes and professionalism never improved. Not even the supervisor would help. I had to drive an hour to get my money back all they way across Dallas at 5pm on Friday to solve their problem. They just aren't worth it.
Here's why I didn't send it back and trust them.....another review from a dissatisfied customer. They kept his money as I feared......
Disappointed with the company's lack
Disappointed with the company's lack of customer service. My mom purchased items for my brother-in-law's birthday, including a scout light pro. Unfortunately, it arrived incomplete and dysfunctional. Despite returning it, the company retained the $350, offering a vague explanation about refunds. This experience feels like a blatant robbery, leaving our family frustrated and questioning the company's integrity. The absence of accountability is disheartening, raising concerns about the company's ethical standards and customer care.
