Reviews Summary

CyclingDeal.com.au has a 2.3 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
4 stars
1 review
3 stars
0 Reviews
2 stars
1 review
1 stars
3 Reviews
Rating (1.0)

About company

Cycling Deal stands as a premier online destination offering an extensive range of affordable bikes for sale, featuring renowned brands in the cycling industry. Their diverse selection encompasses BMX, road, mountain, and fixie bikes, along with essential accessories like cycling jerseys, computers, helmets, and bike parts. As a family-owned and operated online bike store, Cycling Deal is dedicated to providing top-notch products, competitive prices, and excellent customer service. Their mission is to enhance the experience of selecting the perfect two-wheeled companion by offering exciting options and ensuring customer satisfaction. With a lineup including trusted brands such as Shimano, HASA, Wellgo, and Garmin, Cycling Deal remains a go-to choice for quality bikes at budget-friendly prices.

Key Details:                                                                  

  • Location: The company is headquartered in Hallam, Australia.
  • Founders: CyclingDeal.com.au was founded by Nick Gu.
  • Foundation Date: The company was established in the year 2005.

Customer reviews

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(5.0)
Was searchin' for two Shimano
by PaulD

Was searchin' for two Shimano wheels 'cause LBS said rear hub shot and rim cracked/fatigued. They can't supply Shimano wheels. Found on eBay, and saw store name. Called store directly ( which is good to be able to do these days ) to enquire about stock and delivery. Phone was answered and questions all good. Person on phone said to callback after placing the order if I wanted items quickly. So I did. Ordered weds. Delivered Friday Morning ( normal delivery ). Can't ask for more than that.

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(2.0)
Caught a glimpse of a tempting offer on Rockshox forks?
by Jamie

Caught a glimpse of a tempting offer on Rockshox forks? Think twice. I stumbled upon some budget forks from this company. When I asked for evidence of their authenticity, I was told they sell OEM gear with serial numbers erased. Check out the SRAM/Rockshox Authentication Notice online. No need to elaborate, I won't be making a purchase from them.

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(1.0)
Seems like the company's communication
by Phil M

Seems like the company's communication and stock management need work. Ordered something they claimed was in stock but ended up cancelling it. Asked about a different color option and got a straight "no" in response. Plus, didn't even get a full refund after the cancellation. I'd steer clear of these guys.

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(1.0)
Came across what seemed like an
by Edison M

Came across what seemed like an enticing offer on Rockshox forks, only to discover a concerning reality. Considering budget-friendly forks, I sought assurance on authenticity and was informed they provide OEM equipment sans serial numbers. A quick Google search revealed the SRAM/Rockshox Authentication Notice, casting doubt on their legitimacy. Regrettably, I'll be steering clear of making a purchase from this source.

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(1.0)
Ordered a product supposedly in stock
by Phil Mckibben

Ordered a product supposedly in stock, only to have it abruptly canceled. Inquired about the availability of the white version, received a curt response, "We don't have white version." Disappointingly, not even a full refund after the cancellation ordeal. Steer clear of this company – not a pleasant experience.

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(4.0)
I believe there's room for improvement in the assembly instructions
by David A.

Overall, the experience was positive, but I believe there's room for improvement in the assembly instructions. Providing clearer and more detailed instructions within the packaging, instead of a link to a brief YouTube clip, would enhance the user experience and make the assembly process smoother.

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