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Category:

Football

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Aston Villa is 6 out of 6 best companies in Football on RealReviews.io

Customer reviews

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Summary

Aston Villa has a 3.1 - star rating from 9 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    34%

    3 reviews

    3 reviews

  • 4 stars

    11%

    1 reviews

    1 reviews

  • 3 stars

    11%

    1 reviews

    1 reviews

  • 2 stars

    22%

    2 reviews

    2 reviews

  • 1 stars

    22%

    2 reviews

    2 reviews

  • P

    Pawel Walendzewicz

    1 reviews

    Ordered 2 Christmas gifts, got just

    Ordered 2 Christmas gifts, got just one. Customer service vowed to resend the missing item for Christmas, but no updates since. Numerous attempts to contact them have been met with silence. Avoid this shop. Christmas for my son was ruined; he eagerly awaited that shirt.

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  • S

    Sean Cotter

    1 reviews

    United Kingdom

    My son and I went on a road trip, visiting as many

    My son and I went on a road trip, visiting as many stadiums and their gift shops as we could. This was our second stop, and the security guard kindly let us check out the pitch and hold the trophy, which my son loved. The more friendly the service, the more we ended up spending in the gift shop, and we ended up buying an Aston Villa kit with Watkins' name on it.

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  • Z

    Zacharias Orfanou

    1 reviews

    I can’t rate Vila less than 5 stars as my club

    I can’t rate Vila less than 5 stars as my club, but there was a problem. Now living in Cyprus, I visited the UK and went to my cherished Villa Park. I bought a classic Villa shirt (Muller) and wore it here in Athens, hoping for a final. Sadly, the security tag wasn’t removed, so I can’t return it.

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  • A

    Anonymous

    1 reviews

    What an amazing experience!

    What an amazing experience! The people were so nice, and the customer service was really great. I'd definitely shop there again.

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  • A

    Anonymous

    1 reviews

    United Kingdom

    I had a issue with Aston Villa website but they fixed

    I had a issue with Aston Villa website but they fixed everything really well. Grandson happy. Gran happy. What more can you ask for?

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  • S

    Stephanie

    1 reviews

    Had no problem orderin' from the club's store.

    Had no problem orderin' from the club's store. Bit bummed they don't have the women's super league badge for the player shirts. Why not? It's the same team, just different leagues. If ya offer the premier league patch, should offer the WSL badge for us Villa Women's team fans too.

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  • K

    Kevin Edge

    1 reviews

    Quite a letdown. The company

    Quite a letdown. The company messed up the t-shirt order, sending a different design. Their return process, insisting on us footing the bill for their mistake, is disappointing. Initial contact with my wife was possible, but communication ceased a week ago, leaving us in the dark.

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  • T

    Tareq G.

    1 reviews

    United Kingdom

    Bad membership so far.

    Bad membership so far. It's my first year as a Claret member, and I haven’t been able to see any big matches because of my past—though I pay like everyone else. Really disapointing and seems like money gone for nothing!

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  • M

    Marta

    1 reviews

    I am somewhat dissatisfied with my recent

    I am somewhat dissatisfied with my recent purchase from the official store. The emblem on the sweatshirt I received deviates from the one displayed on the website. Notably, the logo's color is different, and instead of the expected "1874," it features "F. C." Furthermore, the logo itself exhibits variations. The lion, intended to be on a dark blue background, appears in a very bright shade of blue. Additionally, the lion's orientation is not as specified, casting a discrepancy from the official Villa logo. This departure from the expected quality is disheartening, especially considering the product's origin from the official store. Regrettably, I am unable to visually illustrate the disparities between the official store's website image and the actual product. The discernible distinctions are evident to even a non-expert, and this incident leaves me hesitant to make any future purchases from the official store. It is disconcerting that a purportedly official store would distribute merchandise with inaccuracies in the logos, particularly given the significant amount spent on the purchase.

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Rating on other websites

  • Trustpilot

    2.7

  • Yelp

    4.0

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Football

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Aston Villa is 6 out of 6 best companies in Football on RealReviews.io

About Aston Villa

Aston Villa Football Club, based in Aston, Birmingham, collaborates with Fanatics, a global sports merchandise leader. Fanatics, managing the club's online store, operates in over 180 countries, supporting 12 languages and 11 in call centers. With the acquisition of Kitbag in 2016, Fanatics extends its international reach from Manchester, serving over 30 partners in various sports. The company excels in event solutions, retail, and online services for major teams globally, including those in the English Premier League, La Liga, Bundesliga, and Ligue 1. The Villa Store operates under Fanatics' license at shop.avfc.co.uk.

Key Details:

  • Location: The company is headquartered in Birmingham, United Kingdom.
  • Founders: -
  • Foundation Date: The company was established in the year 2013.
  • Translation language
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