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  • Luca Price reviewed
    Cynergy Bank

    Team handling our business account has been responsive and clear. Application was all online, ID checks swift, and we funded within the window. The online banking is clean and the app works well once set up. Questions about moving to a newer issue were answered right away and we got it switched. Calm, competent banking the way it should be.

  • Martin Cory reviewed
    Creation.co.uk

    Plan terms were clean and the Online Account Manager works well for viewing dates and making card payments. I set up direct debit and it updated the next cycle. When I returned an item through the retailer, getting the balance adjusted took a couple calls during a busy week. Once I got through, support handled it fine. Good experience with a small note on phone queues.

  • Chloe reviewed
    VerifyDebtSolutions.com

    Stay far away from these people. There’s no real transparency, and you won’t get the same answer twice from different employees. They hide important details just to get you signed up, then leave you stuck and unable to get out. They don’t take responsibility for anything they promise and fail to deliver. Their handling of creditors is awful too — they said they sent a “letter of representation,” and that was basically the end of it. They only deal with the creditors they want to settle with, with Synchrony bank clearly being the priority, while the rest can just keep moving toward collections and lawsuits until they decide to get to it. The longer they drag things out, the more money they collect from you, and when your accounts go to collections or you get sued, you’re the one left paying the extra costs. They keep 33% of what you pay, don’t stay in contact with your creditors like they claim, and leave you dealing with the mess. Do it yourself if you can — it would save time, money, and a lot of frustration. My brother and I both reported them to the BBB because of the lies and shady way they operate.