Setting up was a breeze, and in no time, I was talking to a vet within the hour. My poor cat had ear mites bugging her. I decided to join the service for around $100 a year. I also grabbed three months' worth of flea, tick, and heartworm meds plus a topical ear treatment, which came to about $100, including a $10 shipping fee. Honestly, it felt like a good deal compared to what I'd spend at the local vet, who might not even have openings for weeks. With a bunch of cats and a dog at home, this service is going to be a lifesaver!