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  • steve pieters reviewed
    One Dollar Fly

    SCAM! I booked with these guys on American for $129 one-way flight and received an email at 8:05 pm saying, "Thank you for choosing OneDollarFly. Note: while your booking is successful, a confirmation mail along with your e-tickets will reach you shortly (within 4 hours or so) Please note that your purchase will be considered "complete" only when the ticket is issued. Until ticketed, the fares are not guaranteed. in the rare even of a fare increase." I received another email at 8:50 am the next day. Saying there's a small matter we'd like to discuss with you directly. It won't take much of your time, but we'd appreciate connecting with you as soon as possible. plus more but that is the basic email. I received a phone call at 10 am telling me that the price had increased. I went online to American Airlines and saw the price yesterday was $289 and today was $289. They said that if I wanted to keep my flight, the price increased to $650 and I owed the extra. I told them that I see the regular flight on American's website was only $289 so why the extra. He got frustrated and put a supervisor on. He told me that I bought a STANDBY ticket and the "new updated price was $379. I told him I was on American's website and that was not true. He put me on hold and when he came back I had to refresh and it was magically $379. ONLY for that flight. They still wanted me to pay the $650 and gave me back to the original person. They would not refund my money so I booked directly with United (no stops) for $279. I don't understand how these guys are in business legally, because they just stole $129 from me and didn't care. I WILL NEVER book with these crooks again. My bad on using an unknown website that did look legit and until I say BBB they had a 3.3 which usually means bad customer service not THEIVERY. Talk about FRAUD. It is crazy!

  • Jennifer Trng reviewed
    Airbnb

    I arrived at what I hoped would be a cozy getaway, but the place wasn't clean at all. I had to reach out to customer service, and the whole thing became a game of phone tag with reps from India. They promised a 30% discount for the nights affected, which seemed fair. But when it was time to check out, I was stuck arguing with different people who suddenly acted like they'd never heard of any discount. It was so frustrating, like they were saying it was my fault for not being in the loop. Then, when I tried to share my honest review, they took it down because the host cried harassment. It's like they care more about keeping bad hosts happy than their guests. Definitely won’t be using Airbnb again.

  • daniele perez reviewed
    Delta.com

    Booked an international ticket for my 85-year-old mom. I carefully picked a flight so she wouldn't have a long layover. Then, two weeks later, I got an email saying her flight was changed, and now she'd have to wait 8 hours. I called customer service, hoping they'd understand my concern, but instead, I got sarcasm and rudeness. It was really frustrating. I decided to cancel the flight. It's disappointing because I was polite and respectful, but they just didn’t care. I’d rather not deal with them again. It was a really unpleasant experience, especially when all I wanted was a comfortable journey for my mom.