Ezee Flights

This company is highly questionable, and I strongly advise against engaging with them. The positive reviews on Trust Pilot appear to be fabricated, with only one out of numerous 5-star reviews being from a verified reviewer. It seems they manipulate Trust Pilot to attract unsuspecting customers searching for flights on Google. Checking alternative platforms like Yelp or Google reveals a consistent track record of dubious business practices, earning them a mere 1.3 stars out of 5 on Google. My personal encounter with EzeeFlights.com on Feb 24, 2024, was disconcerting. After booking a round-trip flight for $1,575, I received a confusing series of messages from someone named Rachael, supposedly from Ezee Flights. Despite their initial confirmation request, they later claimed I hadn't booked a round-trip flight and demanded an additional $600 for cancellation, a fee I found unreasonable given the short duration of our interaction—less than 30 minutes. Requests for a refund were met with refusal, and communication ceased abruptly. Disturbingly, a thorough investigation into EzeeFlights through the California Secretary of State yielded no record of their existence or business registration under the provided EIN of 45-3582639, as listed on their website. This discovery, coupled with similar negative experiences reported on Google and Yelp, has led me to take legal action against them through a class-action lawsuit. Beware of this company's questionable practices and exercise extreme caution before considering any transactions with them.

This Company is based on New Dehli, India. They are praying on people looking for a lower rates on travel. When you book you're giving their sales people who are paid on commission your money. If you want to cancel they won't let you. Scam alert! Don't book with this company. This is a scam. Stay away from these people. If you filter all the 5 start reviews on Trust Pilot, only 1 is a verified reviewer. The rest are unverified, and they leverage trust pilot to lure customers when customers are searching for flights on Google. Look at Yelp or Google. You'll find a long history of predatory business practices, 1.3 stars out of 5 on Google. They will collect your money and refuse to book the flight or provide a refund. 30 min after purchasing a flight 9n EzeeFlights via a search on Google Flights Rachel from EzeeFlights contacted me. She only wanted to confirm the names and DOB of all the travelers which I already provided. Once I write to confirm, she informed me this was a one-way $600, which point I asked for a cancelation. The whole interaction took 30 min, and once I asked her to cancel and provided a refund, she said I'd be charged a $600 cancelation fee, 50% of the flight cost. When I insisted on getting a full refund, she told me that I should "think about it" and stopped communicating with me. The following morning, she sent me a confirmation of my booking. She had booked the flight anyway after I asked for a refund.

This company is a fraud. I attempted to book a flight to Jamaica I asked If I could use 2 different cards one I paid 399.00 when attempting to use the other card it kept declining so I was told to wait for the next day the agent name was Antonio when trying to process the payment again on my card as well as my friend it still declined. We tried several options even PayPal, zelle cashapp nothing worked I said well nothing is working what's gonna happen to my 399.00 he said it will get refunded to my card this happened the end of Aug and I still haven't gotten my money back. I am now trying to dispute it with my bank DO NOT USE THEM THEY ARE A FRAUD I gave a 1 because I had to in order to post this they deserve a zero

I booked last-minute tickets with Ezee Flights for my sudden trip from London Heathrow to Delhi. They offered me the lowest fare I could find. At first, I was anxious because the tickets weren't issued immediately and I had to wait 24 hours after payment. I kept calling them, but the staff kept telling me to be patient and that the tickets would come through. I was doubtful because of some bad reviews elsewhere. But within the 24 hours, I did get the tickets, and my stress was relieved. All set to go. Many thanks to Ezee Flights staff in London East Ham. Good service.

I was a bit unsure when I called to book a Cancun flight after reading various reviews. But Sofia was very helpful, answered all my questions, and gave me a better deal than other agencies. She emailed me the details before booking. The next day, Nick was able to book the ticket at the same price and assured me of a refund if the price went up or if there were any issues. Both Nick and Sofia followed up to make sure I reviewed the e-ticket details. I would recommend Ezeeflights to my friends and family for their good deal, professionalism, and customer care!

This company operates deceitfully through an Indian call center, deceiving customers like me. After payment, suspicions arose about the legitimacy of "Miguel Alvarez." Despite seeking an immediate refund, he deferred, promising tickets in 24 hours. Now, after the deadline, no tickets or response. Disappointingly, I must re-book directly with the airline and dispute the charge. Google Flights' association with such dubious entities is regrettable, especially considering the minimal $17 savings on my flight.

Martin was very helpful in handling my last minute booking, even though I was pretty upset—not at him, but at the person I was booking the flight for, because they made a sudden change. He made sure I got everything sorted, and that was a relief. He’s a great customer service guy. Very patient and listens well. Honestly, he deserves an award. Martin is a name I won't forget. This is my second time booking with him, and since I didn’t leave a review before, this one’s for both times.

I booked a flight and encountered an issue with my first credit card. Despite receiving confirmation for the second card, a call informed me of a refund due to a lack of credit card confirmation. While they could issue a refund promptly, rebooking required an extra $30, and customer service couldn't provide clear explanations. The process seemed unnecessarily convoluted, leaving me perplexed about the logic behind their actions.

So, first time using Ezee Flights, and man, it was a breeze! If you're cool with a bit of patience and can wait up to 24 hours for that golden e-ticket, this service is your jam. Shoutout to the dream team – Nick, Gabriel, and Antonio – they were like the flight booking squad, friendly and patient with all my questions. No scam vibes here. Already planning to hook up my friends and family with Ezee Flights

Kenton was great! He answered all my questions and concerns and made sure I got the best deal. He walked me through every step. He even promised I'd get my tickets in less than 24 hours. I was unsure at first, but it turned out to be the BEST DEAL I ever got! I saved over 2k compared to buying tickets elsewhere. Thanks Kenton for the awesome customer service and the BEST deal!

Had a nice time with Max. I reserved the tickets online, and in just a few minutes, Max called me and sent a WhatsApp message (which is better for me). A few hours later, I got the direct flights to Cancun that I wanted for my April holiday. The airline websites were showing the same flight for nearly twice the price. Really happy and will book more flights!

My family and I worked with Gabriel to book tickets for a long-distance flight. We were quite lost on our own, but Gabriel made the whole process much simpler by helping us find the best tickets within our budget. His clear communication made selecting flights, handling payments, and completing everything very straightforward. We’re very grateful for his help.

I was worried since the prices seemed lower than other sites. After trying, my card got blocked. A couple of days later, my bank informed me the site is safe, so I used my card. Mr. Miguel assisted me, and I got my ticket in 24 hours. They offer great service, but online prices are often unavailable. When they call back, they search for better rates.

I attempted to book a flight with this company for about $1000. Following payment acceptance, I received an unexpected email claiming a conversation occurred, leading to a refund decision without any dialogue. Now, my $1000 is held up, and with the delay, flight prices may surge. Avoid booking with them or any third-party flight booking service.

Don't hesitate to book with ezeeflights. At first, I was unsure, but Jose was very professional and helpful. He answered all my questions, so I decided to buy my tickets. I was worried when he said I had to pay first, but I did it anyway. Got my tickets before 24hrs. If you're unsure like I was, go ahead, Jose will help you.

Wow. This company is terrible. It's like they're all the same - just scams. They take your money for booking a flight, but then they never actually book it. And when you ask for your money back, they refuse. I booked a return flight back in February, and I'm still waiting for a refund. It's unbelievable...

Great experience. Luis was very helpful and quick to respond. When I had trouble selecting seats, he made sure to keep me updated and worked with JetBlue for a solution. My seats were assigned soon after. He also offered the best price and was incredibly fast in his responses. Thanks again, Luis!

So, they're pretty on the ball with follow-up, but sometimes it's like decoding a secret message. Getting a ticket through them is like a phone call marathon – confirmations via email and reviews from random numbers. It's like a communication puzzle, so brace yourself for that ride. Good luck!

Denver was quite useful in organizing our tickets. We arranged two separate journeys to MDE and GIG. The service was friendly and polite. The costs for both trips were really affordable. We felt good about working with Denver. I will keep collaborating with him for our upcoming travels.

Rio displayed proactivity by initiating follow-ups during electronic exchanges. However, there's room for improvement in his communication style, as the consistent use of ALL CAPS may be perceived as overly assertive, potentially impacting the overall experience.

They seem to be quite untrustworthy. They promote a flight with a certain price. Later, it's either unavailable or they claim it's without luggage and extra fees. Then they mention that their website is not up-to-date and the offer online is no longer valid.

The dude Miguel was really helpful and patient through the process, I was skeptical and afraid of all the scam online but he made me feel safe and do what is asked so I can have peace of mind. Definitely will contact him again for future booking.

My initial attempt at booking a Hawaii flight had payment hiccups, but my friend recommended the service. Despite payment challenges, Remus assisted, and I eventually succeeded. The experience was acceptable, considering the circumstances.

Kenton was really helpfull. He replied to my emails and text promptly. He answered all my questions and worries. He found me good prices on plane tickets. I will surely recommend him and will be reaching out for my next trip.

I had some doubts about the low prices of the tickets, but Mr. Kenton really helped me trust the service. He was very patient, friendly, and welcoming. I will suggest this site to others and I will use Kenton again for sure.

Got some good help, but man, the accents made it a bit of a puzzle. It's like trying to crack the code sometimes, you know? They're doing their best, but clarity took a hit. Still, got what I needed with a bit of decoding.

My tickets never materialized, and all attempts at communication were ignored. Forced to resort to a credit card chargeback. Despite Google Flights association, this site is a sham. Trust your instincts and steer clear.

Nick Williams was really helpful wen booking my flights. He was patient, extremely helpful and kind. He sent all the confirmation emails and made the process easy. Thanks Nick for all your great customer support!

Reserved flights for the first time and was very happily surprised. Great customer service from Jose to make sure we got the dates needed at a great price. Will definitely use again and can thouroughly recommend.

Gabriel really helped me book my flights. He explained everything about the accommodations and restrictions. Since it was my first time traveling outside the USA, he made booking easy and comfortable for me.