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  • n. dean reviewed
    Flinn And Steel

    Engraving rules were tighter than I hoped. I learned that once you engrave, returns are off the table unless there is a fault. Reasonable, yet it meant I wore the ring a week before committing to initials. The non-engraved return window is fair, and the chat team answered my questions quickly. Not a complaint, just advice to read the policy before personalizing, so you are sure.

  • Andrea W. reviewed
    Natural Baby Shower

    I liked the price match and the clean product pages. My order arrived quickly, and I returned one clothing piece that ran small. The 60-day process was simple and I received store credit promptly, which I used the same week. During peak times, responses slow a little, but the quality of gear keeps me here. Feels like a trustworthy place for big ticket baby items.

  • Emma Taylor reviewed
    Reformation

    Very disappointed with both the quality and the customer service at Reformation. I spent £90 on a top that started bobbling after only one wear, and I’d only had it on for about four hours. At that price, I expected it to hold up much better. I reached out to Reformation about the problem, but I haven’t heard anything back. It’s frustrating to pay that much for something that wears so quickly and then be ignored when you try to get help.