Reviews Summary

CaseLuggage.com has a 5.0 - star rating from 4 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    100%

    4 reviews

    4 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    0%

    no reviews

    no reviews

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Bags and Luggage Store

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

CaseLuggage.com is 2 out of 5 best companies in Bags and Luggage Store on RealReviews.io

Top in Bags and Luggage Store

Customer reviews

Sort

  • Sort by:
  • By relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)
  • H

    HD

    1 reviews

    United Kingdom

    Really happy with this company

    I needed a suitcase urgently for my upcoming travels to the far east. Having researched the right luggage ( Samsonite 75cm Spinner - Lite-Shock) which was not cheap I then looked for the best price online. Case luggage was offering the best price but I was not sure how reliable they were. I then read the reviews about the company which gave me some confidence and I purchased it. To my delight, they turned out to be just fine. The best thing was even though I chose the normal delivery option, I received the luggage the next day. So a big thank you from me for your efficiency despite the Christmas season👏🏻

    0 comments

    Replying to HD

    The comment must be at least 10 characters.

  • A

    Anonymous

    1 reviews

    United States

    I bought a Tumi Mclaren case at T5 and headed

    I bought a Tumi Mclaren case at T5 and headed off on a flight. Sadly, the case was difficult to push, and the wheels went in every direction except straight... After reaching out to Simiran from Case Luggage, Simiran took charge and fixed the issue. From returning the item to sending me a new one just in time for my trip weeks later, Simiran kept me posted the whole way. I’ve shopped with Case before. This turned my one bad experience with them into a really good one, all thanks to Simiran.

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • D

    Dom

    1 reviews

    United Kingdom

    I got my Briggs and Riley case on time

    I got my Briggs and Riley case on time, but it was the wrong colour. The reason for my 5 star review is because of how well the company handled the situation. They really understood how important the timing was (it was a gift) and the customer service rep (Simiran) took care of it quickly and with understanding. Mistakes happen in any business, but what matters is how they fix them. That’s what makes a company stand out from others.

    0 comments

    Replying to Dom

    The comment must be at least 10 characters.

  • V

    Virginia Macebo

    1 reviews

    United Kingdom

    I have a lot of confidence in this company.

    I have a lot of confidence in this company. One of the suitcases I purchased had a small scratch. I called them, and they quickly sent a replacement. They believed in me and replaced the item before I even sent the damaged one back. Well done and keep up the good work. I only wish I could give you 10 stars!

    0 comments

    Replying to Virginia Macebo

    The comment must be at least 10 characters.

Share your experience

Click to rate

Rating on other websites

  • Trustpilot

    4.7

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Bags and Luggage Store

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

CaseLuggage.com is 2 out of 5 best companies in Bags and Luggage Store on RealReviews.io

About CaseLuggage.com

CaseLuggage.com is a UK-based retailer specializing in luxury luggage, handbags, and accessories from globally recognized brands. Established in 1923, the company operates both online and through physical locations, including concessions in prestigious department stores like Harrods and at major airports such as Heathrow and Gatwick. They offer products from renowned brands like Tumi, Samsonite, and Bric's, ensuring a diverse selection for discerning travelers. Case Luggage is known for its excellent customer service, fast delivery, and features like a price match guarantee and free UK delivery and returns. Their long-standing reputation is built on providing high-quality travel products and exceptional shopping experiences.

Key Details:

  • Location: The company is headquartered in Elstree, United Kingdom.
  • Founders: -
  • Foundation Date: The company was established in the year 1923.
  • Translation language

Top in Bags and Luggage Store