Reviews Summary

Xpluswear.com has a 3.1 - star rating from 17 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Is Xpluswear legitimate? Yes! It is an online store specializing in plus-size fashion. It caters to a wide range of clothing needs for plus-size individuals, offering sizes from Large to 5X. So, where is Xpluswear located? Based in Shenzhen, China, Xpluswear.com takes pride in crafting clothing that fits real plus-size body measurements. This approach aims to offer better fitting and more flattering options compared to many other brands. As a result, customers often find that the pieces from Xpluswear fit better and feel more comfortable.

But who owns Xpluswear? The answer is simple: Shenzhen Eko Times Technology Co., Ltd. The brand's commitment to affordability is a significant highlight. With a diverse array of clothing options available, Xpluswear.com offers an array of choices for various occasions, including formal events, workwear, and casual outings. The focus on customer service and quality has set Xpluswear apart in the plus-size market.

Product Range

This company offers a wide range of products catering to the Xpluswear plus size market, including dresses, tops, and bottoms suitable for various occasions. Their product lineup includes stylish and trendy options like sequin jumpsuits, casual dresses, and even formal wedding dresses. Each piece is designed to accentuate curves and provide a comfortable fit.

For example, their sequin jumpsuit is a popular item, praised for its chic design and ability to dress up a simple outfit. Similarly, the mini dresses offer a casual yet cute silhouette, perfect for everyday wear. For more formal occasions, their wedding dress collection includes elegant designs like the Plus Size Wedding V-Neck Sequin Trail Maxi Dress, which features beautiful lace and sequin details​​.

But is Xpluswear legit? Sure! Regarding the shopping experience, the website provides a user-friendly size guide to help customers select the best fit for their measurements. Regarding shipping, while Xpluswear.com operates 24/7, customers should know that delivery times can vary, generally taking about 20-30 business days due to processing and shipping logistics. The company also offers a 30-day return policy, giving customers peace of mind when ordering online​​.

Customer reviews of Xpluswear are mixed. Some customers have praised the quality of the products and the brand's customer service. However, others have reported issues with sizing, with some items running smaller than expected. Shipping times have also been a point of contention for some customers, with delays being a common complaint. Now, let's continue this Xpluswear review and check another interesting aspect.

Website Features and Mobile Access

Xpluswear.com stands out for its user-friendly website design, which includes a well-organized catalog and efficient search and filtering capabilities. The catalog is structured to cater to the diverse needs of plus-size individuals, with clear categorizations for different types of Xpluswear clothing, including dresses, tops, bottoms, and more.

Xpluswear.com is optimized for mobile users, ensuring a seamless shopping experience on smartphones and tablets. However, as of my last update, the brand does not have a dedicated Xpluswear app. Instead, the focus is on ensuring that their website is fully responsive and accessible via mobile browsers. The company provides an Xpluswear customer service number and other contact methods to assist shoppers with their queries and concerns. This level of customer service is important for an online store, as it helps to build trust and address any issues that customers may have.

This company occasionally offers Xpluswear coupon codes, allowing customers to enjoy discounts. These codes can typically be found on the website or through promotional emails. As for shipping, Xpluswear has received mixed reviews. While some customers have praised the brand for its efficient delivery, others have reported delays. Potential buyers need to read Xpluswear shipping reviews to set realistic expectations regarding delivery times.

So, is Xpluswear a legit site? Sure! It is a legitimate website offering a wide range of plus-size clothing. However, as with any online shopping experience, customers should read Xpluswear reviews and gather as much information as possible before purchasing to ensure their satisfaction with the products and services.

Pricing Structure

Need a good Xpluswear dress? No problem! This site adopts a pricing model that balances affordability with quality. Prices start from $10-20 per dress. Their suggested retail prices are competitive, especially considering the market niche they cater to in plus-size fashion. The products are priced in a range that makes fashion accessible to a broader audience, ensuring that style is not a privilege reserved for a select few.

Promotional offers are another key component of the Xpluswear pricing structure. Xpluswear coupons are regularly made available, offering discounts on various products. These coupons can be found on the Xpluswear official website and are a great way for customers to enjoy additional savings. For customer convenience, Xpluswear also offers services like order tracking.

Customers can use the 'Xpluswear track order' feature on the website to stay updated on their shipment status. This transparency in the order fulfillment process is appreciated by customers, as evidenced in Xpluswear customer reviews. Furthermore, if customers need assistance or have inquiries, they can contact the company through the Xpluswear phone number on the website. This direct line of communication is essential to customer service, helping to resolve queries efficiently.

Loyalty Program Overview

Xpluswear's order fulfillment process will be as smooth and customer-friendly as possible. Delivery times vary depending on the location and the chosen shipping option. Xpluswear shipping offers standard and express options, with the costs clearly outlined on the website. Customers are encouraged to review these options to choose the best for their needs.

The brand's return, refund, and exchange policies are straightforward, aiming to provide a hassle-free experience for customers. If a product does not meet the customer's expectations, they can return it within a specified period for a refund or exchange, subject to certain conditions.

Xpluswear coupon code offers are frequently available, allowing customers to enjoy discounts. These codes can be applied during checkout, providing instant savings. Additionally, Xpluswear discount code options may be offered through promotional campaigns or special events, adding another layer of value for loyal customers.

Are Xpluswear scam claims true? While there are some negative reviews, these do not necessarily indicate a scam. Most negative reviews pertain to issues like sizing or shipping delays. It's essential to read these reviews critically and understand that individual experiences may vary.

Payment Security

Xpluswear.com prioritizes payment security, safeguarding customers' financial information during transactions. The website accepts various payment methods, including popular options like Visa, PayPal, MasterCard, and others, catering to various customer preferences.

Customers interested in Xpluswear's specific offerings, like Xpluswear wedding dresses, can confidently make purchases knowing that their payment information is secure. This assurance also extends to international customers, including those from Xpluswear Canada, ensuring a safe transaction process regardless of geographical location.

In addition to general fashion items, Xpluswear also offers a variety of dresses, including plus size Xpluswear dresses, which are available for purchase through the secure payment system. The website's catalog showcases these products, allowing customers to explore and purchase with confidence in the security of their transactions.

Customer Support

Maybe you should start by reading honest Xpluswear plus size reviews. Xpluswear.com provides comprehensive customer support to assist shoppers throughout their purchasing journey. The website features an extensive FAQ section addressing common queries and concerns. This resource is particularly useful for customers seeking quick answers to products, shipping, returns, and more questions.

For more personalized assistance, Xpluswear offers several customer service channels. The Xpluswear phone number customer service is available for direct communication, allowing customers to speak with a representative for immediate help. Additionally, the brand provides support through email, where customers can send detailed inquiries and receive responses from the customer service team.

The website also includes features like an order status tracker, where customers can use the 'Xpluswear order status' tool to monitor the progress of their orders. This tool enhances the shopping experience by keeping customers informed about the whereabouts of their purchases.

Customers looking to review Xpluswear or learn more about others' experiences can find various reviews online, including on platforms like YouTube. These Xpluswear reviews on YouTube offer insights into the products and customer experiences, providing valuable information for potential buyers.

It's worth noting that while Xpluswear is an online retailer, customers may search for 'Xpluswear near me' to find any local presence or partnerships the brand might have. However, as an e-commerce platform, the primary way to access Xpluswear's offerings is through its website.

Customer reviews

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(1.0)
DON’T ORDER FROM XPLUSWEAR EVER
by Anonymous

Never order from Xpluswear…NEVER!! I am a first and last time customer at Xpluswear. I ordered a dress for my stepmother’s formal dinner party in early March, a month before her party. Initially, I was told the dress would ship out in 3 days. Needless to say the party has come and gone and still no dress. Xpluswear said I would have the dress in April and yesterday (4/22/2024) I was told it would ship mid-May. I am no longer interested in the dress. I wonder how long it will take to get my $76.37 back. I wish I could recommend Xpluswear but it’s a hard no for me..

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(5.0)
I really like how your company offers plus sizes.
by Tonya

I really like how your company offers plus sizes. Many other places don't do that, so it's cool. I've ordered from you once before.

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(4.0)
I faced a problem with a purchase
by Deborah

I faced a problem with a purchase and customer support investigated the problem and attempted to solve it. They provided me with a voucher for a next order.

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(1.0)
dress pictured is not the dress received
by Anonymous

I recently ordered a dress from Xpluswear, and I was very disappointed with the quality of the product. The dress was made of cheap material, and it was not well-constructed. The stitching was uneven, and the fabric was thin and flimsy. the stitching chalk was still present. I could barely get it on, and it was very uncomfortable to wear. The photo on their site belongs to a Ig influencer and I found out she actually purchased it from Paco Rabanne not Xpluswear. I contacted Xpluswear customer service to request a return, but they didn't respond. I would not recommend Xpluswear to anyone. The products are of poor quality, and the customer service is terrible.

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(4.0)
I wnt thru the site 2
by Nicole

I wnt thru the site 2 find a dress 4 my upcuming b-day and I did. In fact I saw so many beautiful dresses that it took a couple of days 2 c which one will compliment me the most and I did find it.

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(2.0)
This company is a complete disappointment.
by Tanitha

This company is a complete disappointment. I ordered a dress but never got it, and reaching them is a nightmare. I tried messaging them on Facebook, but no response whatsoever. It's like talking to a brick wall! Do not waste your money here; it's a scam. I'm just hoping to get my money back somehow.

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(5.0)
I'm genuinely pleased with Xpluswear's product
by Katorra E

I'm genuinely pleased with Xpluswear's product. The top's quality and style are impressive, striking a balance between durability and trendy design. The meticulous stitching and robust fabric showcase the brand's commitment to delivering a reliable product. The modern and fashionable design garnered several compliments, boosting my confidence and style. Plus, the affordability adds significant value to the overall positive experience.

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(1.0)
I've had numerous transactions with
by Toronda Davis

I've had numerous transactions with xpluswear, but my recent order fell short. Despite ordering a dress with a jacket, I only received the dress. The company assured me they'd rectify the error, yet I'm still awaiting the jacket in a smaller size than what I initially wanted, along with promised gift cards. Disappointing experience overall.

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(5.0)
This site is fantastic! Their fashion-
by Kemi

This site is fantastic! Their fashion-forward clothing is incredibly unique, and I'm thrilled with the speedy customer service response. I wholeheartedly recommend this gem to everyone seeking stylish and distinctive attire. A delightful experience that keeps me coming back for more!

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(4.0)
Totally digging the vibe with all
by Tanta Marie

Totally digging the vibe with all the style choices, and the price point? Chef's kiss. So nice, you ordered not once but twice! Now, the real test is waiting to see if the sizing and material quality live up to the hype. Fingers crossed it's a win!

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(5.0)
In the last year, I've
by Renitta Powell

In the last year, I've snagged more than 10 pieces from them, and not once have I been disappointed. The quality of the material is top-notch, and they've got such a killer range of trendy styles. Most of the time, the sizing's spot on, but just to be safe, I sometimes go a size up and then get the piece customized. Trust me, these guys are the real deal!

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(1.0)
Warning, warning, warning!
by Angelus Jones

Warning, warning, warning! I strongly advise against purchasing the plus-size casual jeans, specifically the blue denim, high-waisted, side, ruffle flare, leg jeans from Xpluswear. They are a far cry from the picture – resembling clown pants, exceptionally heavy, and significantly shorter than expected. As a loyal customer of XPluswear, I'm deeply disappointed. Based on my experience, the only items you can confidently order from Xpluswear are blouses, dresses, coats, and shoes. I highly discourage ordering jeans from them, as they will not resemble the picture at all. The delivery time is another major issue – it took an exasperating 2 and a half months to receive just four items, including those disappointing jeans. For my fellow plus-size women, I strongly recommend investing your money wisely on blouses, dresses, coats, shoes, and accessories, steering clear of Xpluswear jeans. If you have a special occasion, plan well in advance as it takes an unusually long time to receive your order from this company. Despite their claims of working on the issue, there have been no noticeable improvements. Xpluswear's delivery delays make them a frustrating and, in my opinion, a ridiculous company to deal with.

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(4.0)
I received my order promptly
by Patricia Thomas

I received my order promptly, but unfortunately, I wasn't aware that it had been delivered to my mailbox. Upon reaching out to the support team, I received a response within 24 hours. However, upon inspecting the item, I found it to be larger than expected and not in line with the pictures. As a result, I've decided to return this order. I've also ordered another item in two sizes, and I'm hopeful that it will meet my expectations.

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(5.0)
Well when I contacted them
by T. Sims

Well when I contacted them about my order, and what I didn’t like, I was glad to see somebody responded back as fast as they did, and also gave me a discount for my next purchase.

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(3.0)
Although the product is very
by Johnson

Although the product is very good. I did not like that the company sent the wrong item. The packaging is also flimsy, and it's clear that they don't pay attention to details.

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(1.0)
I placed an order on August 6
by berlinda P

I placed an order on August 6, 2023, for two outfits totaling $82.00. They deducted the amount from my account, but I never received my order. I didn't receive an email confirmation or an order number. I reached out to them, and they provided me with an order number and assured me that my order would be shipped soon. However, I haven't heard from them since. I tried to contact them through their chat, and they asked me to wait 48 hours for a response, but I still haven't heard anything. To those who received their orders, I'm happy for you. But, I've made three attempts to get my money back, and I haven't received it yet. If necessary, I'm prepared to involve the FBI to resolve this issue. All I want is my money back.

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(1.0)
I'm still waiting for my package
by Linda S

I'm still waiting for my package a month and a half later. It's been way too long. Id put 0 stars if i could

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