I ordered this dress a month ago, right? And guess what? It never showed up. No dress, no refund, nothing. I tried reaching out, and the customer service was just... ugh, awful. There was this lady, Mrs. Evelyn, I think, who promised me a gift card to make up for it. Sure, she sent that, but what about my money or the actual dress I wanted? It's like talking to a wall trying to get them on the phone. It's frustrating, really. They just don’t seem to care once they have your money. I expected way better, and now I'm stuck in this loop of terrible service. Total letdown.